What are the responsibilities and job description for the Branch Member Associate position at AAA Careers?
We are looking for someone excited to assist members with travel information, planning road trips, taking passport photos, and helping them to navigate all of the benefits AAA membership offers. You’ll have the opportunity to earn base pay increases, bonuses and provided a path to career advancement within the organization. This is an exciting entry level position in our branch network for candidates to work within a supportive team environment. We will provide the training you need on our array of AAA products and services to interface with members with confidence.
Our branch hours of operation are Monday through Friday 8:30am-5:00pm and Saturday 9:00am to 1:00pm. You will be asked to work roughly half of the Saturdays. We are closed Sundays and most holidays.
Qualifications:
High School diploma or GED
Successful completion of background check and drug screening
Ability to navigate Windows, Outlook, Word, and the Internet
Strong verbal and written communication skills
Experience in customer service environment helpful
Ability to exceed assigned service quality goals
Remarkable benefits:
• Health coverage for medical, dental, vision
• 401(K) saving plan with company match AND Pension
• Tuition assistance
• PTO for community volunteer programs
• Wellness program
• Employee discounts (membership, insurance, travel, entertainment, services and more!)
“Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.”
AAA is an Equal Opportunity Employer
The Automobile Club of Southern California will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.
Salary : $34,300 - $43,400