What are the responsibilities and job description for the Title clerk position at AAA Club Alliance?
Tag & Title Clerk (In-Store Sales and Customer Service)
Join Us Today!
Unlock Your Sales Potential at AAA Club Alliance! Are you passionate about delivering exceptional service while driving sales success?
Join our team and be part of a dynamic retail environment where every interaction counts. Don't wait any longer apply now and take the next step towards a rewarding career!
Work-Life Balance :
- No Sundays : Enjoy a consistent schedule with no work on Sundays.
- Convenient Hours : With store hours from Monday to Friday, 8AM to 6PM, and Saturday, 8AM to 3PM; 37.5 Hour Work Week
- Paid Holidays : Celebrate eight paid holidays throughout the year.
- Generous Paid Time Off : Accrue over three weeks of paid time off during your first year.
- Paid Volunteer Time Off : Make a difference in your community with paid time off to volunteer.
Rewards and Benefits :
- Competitive Pay , based on experience and location.
- Monthly Incentive Plan : Drive your success with a monthly incentive plan tailored to reward your individual performance.
- AAA Premier Membership : Enjoy complimentary AAA Premier level membership benefits.
- Medical, Dental, Vision, and Prescription Coverage : Take care of your health with our comprehensive benefits package.
- Tuition Reimbursement : Invest in your future with our tuition reimbursement program.
- 401(K) Plan : Save for your retirement with our company-matched 401(K) plan, up to 7%.
What You'll Do :
As a Tag & Title Clerk, you'll play a vital role in delivering exceptional service to our members while promoting AAA products and services.
Your responsibilities will include :
- Efficient Application Processing : Process driver’s license and vehicle registration applications.
- Expert Guidance : Answer and provide guidance to public inquiries pertaining to state specific regulations on driver license and / or vehicle titling and registration applications.
- Sales Excellence : Consistently up-sell and cross-sell AAA products such as new memberships, credit cards, and insurance referrals.
- Customer Service : Answer incoming overflow calls for Roadside Assistance during peak call volumes, ensuring timely and efficient service delivery.
Minimum Qualifications :
- Sales Savvy : Bring a minimum of one (1) year of sales and customer service experience to the table, demonstrating your ability to drive results and exceed expectations.
- Communication Skills : Showcase effective written and oral communication skills, essential for engaging customers and articulating the value of AAA memberships.
- Tech Proficiency : Navigate multiple websites and programs with ease, demonstrating proficiency in computer skills essential for multitasking in a fast-paced retail environment.
- Notary Public : Notary Public designation or the ability to successfully obtain and maintain a Notary Public designation within six (6) months of employment.
- High School Diploma / GED : A minimum educational requirement to join our team.
- Satisfactory Background : Satisfactory pre-employment and post-employment screening results including criminal, drug, and state and / or vendor specific screenings.
- Preferred Experience : Working knowledge of Motor Vehicle Title system and / or prior experience in tag and title work.
AAA Club Alliance (ACA) is an equal opportunity employer.
Our investment in Diversity, Equity, and Inclusion :
All candidates should make sure to read the following job description and information carefully before applying.
At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences.
We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply.
Job Category : Customer Service
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Last updated : 2024-08-27
