Sales and Service Representative

Overview

Jump-start your career with AAA Northeast!

Take your sales and customer service skills to the next level by joining our branch team! Our Sales and Service Representative - Branch is a fantastic steppingstone role for candidates who want to grow and learn in a team environment! Our team enjoys fantastic benefits: best-in-class health plans, company matching 401(k), free AAA membership, vacation, holiday and sick pay, competitive salary, incentives and MORE! Make a difference in our members’ lives while enjoying a daytime schedule!

*Sign-on bonus terms: Any candidate who accepts a full-time, regular job as a Sales and Service Representative with AAA Northeast at our Yonkers Branch location will be eligible to receive a $1500 sign-on bonus. Effective through 6/30/23. This bonus is payable in 2 installments, 1/2 when you start and 1/2 upon successful completion of 3 months of employment (3 months from the day you start work).

Responsibilities

Member Service:

• Provides sales and service to members in the areas of membership, reservations, and other branch products and services both in-person and over-the- In select states, provide registry and TSA services, ensuring compliance and state regulations are met.

• Provides assistance to members for accommodations and points of interest. This includes, mapping, routing, and possible hotel and car reservations for members. Promotes and assists members with International/InterAmerican driving permits; passport photos; foreign currency, theme park tickets, entertainment tickets and all other club products to members.

Sales:

• Achieves assigned standards and goals for member satisfaction, sales, and referrals. Will recommend club products, business lines, and services by cross-selling while embodying club mission and value statements with all interactions.

Daily Operations:

• Performs job duties according to department policies, procedures, and practices within scope of authority, including adhering to all club/department safety protocols.

Qualifications

Must meet individual state requirements to perform registry & TSA services; including clearing state specific background checks/processes.

May travel to nearby locations to assist with branch coverage.

Education/Experience:

• High School Diploma or GED required • 1-3 years Customer Service with a focus in Sales Required

Our people are passionate about what they do, the product they sell, and the customers they serve. If you're looking for an opportunity to be a part of a work family that values collaboration, innovation and dedication, we're the right company for you!