CR Writer

Description

POSITION SUMMARY:

To provide accurate, timely appraisal of damage on all Commercial Accounts or dealer vehicles brought into the auction, under the guidelines established by customers and the auction.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Visually evaluate the exterior of a vehicle for paint and body, structural/unibody, and mechanical damage, accurately notate damage in the system electronically.
• Visually evaluate the interior of a vehicle for damage, accurately noting damage in the system.
• Test drive vehicle; note any mechanical or drive issues.
• Photograph vehicle and damage area according to each consignor’s specifications, document as requested by consignor, and accurately enter into system.
• Maintains a high level of confidentiality.
• Contributes to and encourages others to demonstrate a team focused, values based, service culture throughout the company.
• Contributes to effective operations by providing support where and when as needed on sale/customer promotion dates.
• Performs other duties as assigned or requested to assure optimum service levels.
• Know and understand each Commercial or Dealer Account customer’s specific requirements for condition reporting.
• Assist in sale day inspections as needed

SUPERVISORY RESPONSIBILITIES

None

Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and or Experience

High school diploma or equivalent, minimum six months to one year experience estimating auto body damage, mechanical diagnostic experience, requires the ability to produce high quality, accurate work. Industry experience preferred, Demonstrated ability to manage multiple priorities.

LANGUAGE SKILLS

Requires the ability to read, communicate and interpret information accurately in the English language.

Employee must demonstrate the ability to interact tactfully and positively with customers, vendors, staff and management.

LICENSES/CERTIFICATION

Valid Drivers License

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities perform the essential functions. 

• Requires the ability to remain calm under when faced with pressure situations
• While performing the duties of this job, the employee is frequently required to sit, use hands to finger, handle or feel, reach with hands and arms and talk or hear
• While performing the duties of this job the employee is frequently required to stand for long periods of time
• The employee is required to stoop, kneel or crouch
• The employee is occasionally required to lift up to 50 pounds
• The employee is required to have excellent vision

WORK ENVIRONMENT

• Work is performed in extreme outdoor weather conditions
• The noise level is moderate to loud
• The physical exertion is moderate
• Work is performed primarily outdoors and inside customer vehicles.
• There are frequent employee and/or customer contacts throughout the work day

AAAKC reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment.