What are the responsibilities and job description for the Lifestyle Director position at AAM1?
Del Webb Nexton is a gated 55 active adult HOA community in Summerville, SC. The community offers residents an expansive 25,000 square-foot clubhouse brimming with amenities suited for active residents. This luxurious clubhouse features indoor amenities like a state-of-the-art fitness center, gathering room, and an indoor heated pool. Outside, homeowners will be able to take advantage of a resort-style heated pool, patio, fire pit, and event lawn, tennis and bocce ball courts, and plenty of greenspace surrounded by 2,000 acres of open spaces and 50 miles of walking and biking trails.
The Lifestyle Director partners with the Community Manager to identify, coordinate and market all community events, programs and services.
Coordinate the development of content, branding, distribution, and other necessary information related to Association newsletters or other lifestyle public relations and marketing publications as assigned.
Position Responsibilities:
- Partners with the Community Manager to identify, coordinate and market all community recreation and social events, programs and services.
- Coordinate the development of content, branding, distribution, and other necessary information related to Association newsletters or other lifestyle public relations and marketing publications as assigned.
- Oversee support staff and facilitators to ensure facilities, events, classes and customer service meets the needs of the residents.
- Develop an active volunteer program among residents, solicit input and involvement from residents to stimulate awareness and participation.
- Work with residents to assist in the establishment of chartered clubs.
- Secure all entertainment, food, decorations, and items necessary to carryout events.
- Oversee the operation of the membership desk and/or retail counter as applicable to ensure adequate staffing, policy and procedure implementation and administration, asset control and required documentation.
- Oversee the New Resident Orientation.
- Attend Board, club and committee meetings.
- Assess overall success of events through focus groups and evaluations.
- Perform other duties as directed.
Knowledge, Skills and Abilities:
- Ability to design and coordinate programs that enrich the quality of life and enhance the vibrancy and overall experience of living within an HOA Community.
- Effective and dynamic public speaking skills.
- Effective interpersonal and communication skills paired with high energy, initiative, and enthusiasm.
- Computer proficiency with respect to Microsoft Office Suite, database software, internet and website portals, point of sale system, registration processes, policies and procedures, equipment, material and products, etc.
- Ability to lead people and get results through others.
- Ability to interact and work positively and effectively with staff, volunteers and board members at all levels.
- Ability to organize and manage multiple priorities and meet deadlines.
- Ability to multi-task with frequent interruptions, changes and delays while remaining focused.
- Ability to problem solve exercising good judgment and decision making.
- Ability to adapt and adjust to change.
Physical Demands & Work Environment:
- Position involves sitting, standing, and movement throughout the day.
- Must be able to set up and break down events as needed.
- Utilizing a computer in an office setting.
- Capable of working extended hours, to include evenings, weekends and holidays.
Experience
Required- 3 year(s): High school diploma or GED and three (3) years of full time, paid, professional experience coordinating and promoting recreational activities and programs, volunteer programs and/or fund raising events. Must be capable of working a varied schedule of extended hours to include evenings, weekend and holidays based on community events and other needs in accordance with this position. Valid driver's license.
- 2 year(s): Bachelor’s degree in recreation, hospitality, communication or related field and two (2) years of full time, paid, professional experience coordinating and promoting recreational activities and programs, volunteer programs and/or fund-raising events. Prior experience with Homeowner’s Association programs.
Education
Required- High School or better
- Bachelors or better in Hospitality and Resort Management or related field