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Mortgage Client Support Associate

AANSEACORE INC.
Glendale, CA Contractor
POSTED ON 5/13/2024

Job Description:

We are looking for talented and dynamic Order fulfillment associates to join our client located in the US.

Qualifications:

  • Associates degree or equivalent experience.
  • Minimum one year of customer service experience in a fast-paced environment.
  • Experience in UCC, mortgage, secured transactions, lending, commercial title/abstracting, or commercial banking preferred.
  • Proficient in Microsoft Office Suite (Word, Excel, Outlook) and data entry.
  • Strong written and verbal communication skills.
  • Ability to manage and prioritize tasks effectively.
  • Excellent problem-solving and analytical abilities.
  • Flexibility to work overtime as needed.

Responsibilities:

  • Build strong relationships with internal/external stakeholders.
  • Conduct searches, document retrieval, preparation, execution, filings, and recordings.
  • Assist with order fulfillment and issue resolution.
  • Demonstrate and explain service offerings and procedures.
  • Make informed decisions to meet client expectations.
  • Provide recommendations to enhance efficiency and satisfaction.
  • Challenge and improve existing processes.
  • Assist with training on products and company databases.

Benefits:

  • Competitive Hourly Rate (Experience Dependent)

Job Type: Contract

Pay: $20.00 - $23.00 per hour

Expected hours: 40 per week

Schedule:

  • 8 hour shift
  • Monday to Friday

Ability to Commute:

  • Glendale, CA (Required)

Work Location: In person

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