What are the responsibilities and job description for the Sale Manager position at Aaron's Inc.?
we are Aaron’s - an industry leader in the sales and lease-to-own retail industry known for quality brand names and superior customer service. We provide our team members the opportunity to reach their full potential in a team-oriented, high-energy, recognition-based environment with competitive pay and benefits. This is much more than a job – it is a career with purpose.
Sales Managers are relationship builders, and the most successful ones understand it is not about a transaction, but rather long-lasting relationships founded on first names and trust. They are sales-focused, passionate about marketing, and highly motivated leaders who encourage people to bring their best. Like all Aaron’s team members, Sales Managers share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.
The Work
- Support every customer’s ownership goals by building authentic customer relationships that drive sales
- Manage the overall sales functions of the store by setting and achieving daily, weekly and monthly sales goals, which include both inside & outside sales; including updating the goal board daily
- Generate new business by developing and implementing community marketing strategies
- Review and close lease agreements, which includes confirming customer identification, collecting money and obtain customer signatures on lease agreements
- Assist General Manager with operational functions that include taking inventory regularly, performing routine service calls, stock balancing and product exchanges
- Assist General Manager with product ordering, including planning for future sales and events; including driving sales goals with Customer Service Representatives, delivery drivers and leading the sales department
- Manage customer service calls and work with service vendors to ensure a top-notch customer experience
- Ensure customer care and satisfaction by executing the Aaron's customer service program and providing outstanding service and promptly resolving customer concerns
- Monitor and ensure efficient operation of the cleaning station in the warehouse; including neat and orderly merchandise
- Clean and certify merchandise in the cleaning center for all items personally returned
- Ensure the showroom floor is stocked, cleaned and follows Aaron’s No-Holes Policy
- First up to assist with deliveries if a Delivery Driver is not available
- Safely operate company vehicle
- Any other reasonable duties requested by management
Requirements
- United States at least 21 years old with a valid state Driver’s License and compliance with the Company’s Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18.
- Must meet DOT requirements to obtain certification in required states (United States)
- Ability to work schedule of hours varying from 8 am to 9 pm
- Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly
- High School diploma or equivalent preferred
- Two years of college or two years of previous management experience preferred
- Strong organizational and communication, both verbal and interpersonal skills
- High energy with the ability to effectively perform all functions of the store and multitasking effectively
- Proper telephone etiquette
- Uphold the Aaron’s Brand and protect company assets
- General product knowledge preferred
- Maintain a professional appearance
- Proficient computer skills
Job Type: Full-time
Pay: $14.00 - $15.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Health savings account
- Paid time off
- Parental leave
- Referral program
- Retirement plan
- Vision insurance
Schedule:
- 10 hour shift
- Holidays
- Weekend availability
Supplemental Pay:
- Commission pay
- Signing bonus
Education:
- High school or equivalent (Preferred)
Experience:
- Supervising Experience: 1 year (Required)
- Customer Service: 2 years (Required)
License/Certification:
- Driver's License (Required)
Work Location: One location
Salary : $14 - $15