What are the responsibilities and job description for the Delivery Driver Assistant position at Aaron's?
We are Aaron’s - an industry leader in the sales and lease-to-own retail industry known for quality brand names and superior customer service. We provide our team members the opportunity to reach their full potential in a team-oriented, high-energy, recognition-based environment with competitive pay and benefits. This is much more than a job – it is a career with purpose.
Aaron’s Delivery Driver Assistants are recognized as the front line to our customers. As brand ambassadors, their goal is to provide a top-notch, red carpet customer experience. As a Delivery Driver Assistant, you will be responsible for merchandise handling such as loading, securing and helping the sales team, assisting deliveries, setting up product installs and demonstrating merchandise in our customer’s home, while providing outstanding customer service along the way!
Skills for Success
Delivery Drivers Assistants are professional, courteous and genuinely enjoy working with people. Solid communication skills, a working knowledge of electronics, and dependability are necessary. Like all Aaron’s team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.
The Work
This is a non-exempt role, paid an hourly wage. The average pay reflected includes base wages for average hours scheduled and average incentive compensation for this role over a twelve month time period. All average pay/compensation amounts are estimates and are not guarantees of any specific hourly wage or incentive compensation amount, nor of future performance.
Aaron’s Delivery Driver Assistants are recognized as the front line to our customers. As brand ambassadors, their goal is to provide a top-notch, red carpet customer experience. As a Delivery Driver Assistant, you will be responsible for merchandise handling such as loading, securing and helping the sales team, assisting deliveries, setting up product installs and demonstrating merchandise in our customer’s home, while providing outstanding customer service along the way!
Skills for Success
Delivery Drivers Assistants are professional, courteous and genuinely enjoy working with people. Solid communication skills, a working knowledge of electronics, and dependability are necessary. Like all Aaron’s team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.
The Work
Maintenance of Customers- Verify correct product and accessories for delivery or return
- Ensure that all merchandise is clean and in operating condition prior to delivery
- Review necessary information sheets
- Load, secure and protect product in delivery vehicle
- Offload, install and demonstrate merchandise
- Assist Delivery Drivers on route
- Deliver merchandise to customers’ homes and businesses-without additional damage
- Assist with merchandise returns-load and service product in vehicle
- Assist on routine service calls and product exchanges
- Clean and certify merchandise in the Quality Assurance Center for all items returned
- Maintaining the store’s warehouse in a neat and orderly manner under GM instruction
- Assist in maintaining the showroom floor as per company guidelines
- Assist in documenting all vehicle movement on daily route sheets
- Conduct daily inspection of assigned delivery vehicle to ensure safety and maintenance guidelines are met
- Confirm customer identification, collect money and obtain customers signature on lease agreements
- Assist in field marketing programs as requested by store leadership
- Deliver prescribed company advertisements/flyers when in field
- Other tasks as assigned by management
- Assist in maintaining QA section, warehouse organization, and light cleaning responsibilities in TM common areas
- Assist SM in showroom appearance including product placement, pricing, and general cleaning
Requirements
At least 18 years old- Ability to work schedule of hours varying from 8 am to 9 pm
- Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly
- Excellent interpersonal and communication skills
- High energy with the ability to effectively perform all functions of the store and multitasking effectively
- High School diploma or equivalent preferred
- Proper customer service etiquette
- Uphold the Aaron’s Brand and protect company assets
- Maintain a professional appearance
- Strong technical skills and/or working knowledge of electronic products
Total Rewards
Team members enjoy access to career training and advancement opportunities, and are rewarded with competitive compensation and a comprehensive benefits package, which includes:
- Medical, Dental, Vision
- Tuition Reimbursement
- Pay on Demand Options
- Basic Life and AD&D
- Employee Retirement Plan (401k)
- Employee Assistance Program
- Parental Leave Benefits
- Flexible Spending Accounts
- Health Savings Accounts
- Short-Term Disability
- Long-Term Disability
- Employee Stock Purchase Plan
- Paid Time Off
- Financial Wellness
- Physical Wellness
- Discounts
- Matching Gifts
- Community Outreach
- Employee Business Resource Groups
About Aaron’s
At Aaron’s we offer sales and lease-to-ownership of specialty items including furniture, consumer electronics, home appliances, and accessories throughout the United States and Canada. Our customers shop at Aaron’s for the same reason you should choose us for the next step in your career – our ability to positively influence people’s lives. If you are looking for a company with the passion and dedication to make a difference in the lives of customers and team members alike, join us today.
Aaron’s is committed to creating a diverse and inclusive work environment, celebrates our team members’ differences, and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, pregnancy, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, military duty, gender expression, genetic information, or any other protected class. Candidates who require accommodation during the recruitment process should contact hrsupport@aarons.com.
Aaron’s is an Equal Opportunity Employer #LI-Onsite
At Aaron’s we offer sales and lease-to-ownership of specialty items including furniture, consumer electronics, home appliances, and accessories throughout the United States and Canada. Our customers shop at Aaron’s for the same reason you should choose us for the next step in your career – our ability to positively influence people’s lives. If you are looking for a company with the passion and dedication to make a difference in the lives of customers and team members alike, join us today.
Aaron’s is committed to creating a diverse and inclusive work environment, celebrates our team members’ differences, and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, pregnancy, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, military duty, gender expression, genetic information, or any other protected class. Candidates who require accommodation during the recruitment process should contact hrsupport@aarons.com.
Aaron’s is an Equal Opportunity Employer #LI-Onsite
Delivery Driver
Hungry Howie's Pizza & Subs -
Kannapolis, NC
Delivery Driver
Aaron's Family of Companies -
Mocksville, NC
Delivery Driver
Aaron's -
Mocksville, NC
