Product Specialist

We are Aaron’s - an industry leader in the sales and lease-to-own retail industry known for quality brand names and superior customer service. We provide our team members the opportunity to reach their full potential in a team-oriented, high-energy, recognition-based environment with competitive pay and benefits. This is much more than a job – it is a career with purpose.

Product Specialist
Summary
The Product Specialist is responsible for Sales, Customer Accounts and Deliveries.

Duties and Responsibilities**

• The Acquisition and Maintenance of Customers
• Verify correct product and accessories for delivery or return.
• Ensure that all merchandise is clean and in operating condition prior to delivery.
• Review necessary information sheets.
• Load, secure and protect products in delivery vehicle.
• Offload, install and demonstrate merchandise.
• Ensure the delivery schedule is followed.
• Deliver merchandise to customers’ homes and businesses-without additional damage.
• Aid with merchandise returns-load and service product in vehicle.
• Perform routine service calls and product exchanges.
• Clean and certify merchandise in the Quality Assurance Center for all items personally returned.
• Maintaining the store’s warehouse in a neat and orderly manner
• Help maintain the showroom floor as per company guidelines.
• Safely operate delivery vehicle
• Document all vehicle movement on daily route sheets.
• Conduct daily inspection of assigned delivery vehicle to ensure safety and maintenance guidelines are met.
• Confirm customer identification, collect money and obtain customers signature on lease agreements.
• Participate in field marketing programs as requested by store management.
• Deliver prescribed company advertisements/flyers when in field (5 up 5 down)
• Function as a customer counselor who resells the benefits of prompt lease agreement renewal payments in the field and on the phone.
• Aid in setting and achieving daily, weekly, and monthly revenue and renewal goals.
• Document all customer appointments in the store computer system.
• Maintain updated customer information.
• Assist the Sales Team as needed.
• Other tasks as assigned by management.

Education and Experience
High School diploma or equivalent preferred

Required Skills and Competencies

• Position routinely requires lifting, loading and “dollying” merchandise 50-300 pounds.
• Effective communication and interpersonal relationship skills
• Strong telephone etiquette
• Good organizational skills
• Professional groomed appearance
• Safe driving skills
• Ability to work schedule of budgeted hours varying from 8am to 9pm
• Satisfactory MVR, D.O.T physical/certification in states that require it, drug screen, criminal background investigation with job performance reference check and required testing, a valid Driver’s License and compliance with the Company’s Driver Qualification Policy

**The above statements are intended to describe the general nature and level of work performed by employees assigned to this classification. The statements are not intended to be an exhaustive list of all job duties performed by employees assigned to this classification.

Aaron’s Total Rewards
Our team members are our greatest asset. As an expression of our appreciation, Aaron’s is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes:

• Sundays off
• Employee assistance program
• Employee purchase program with exclusive discounts
• Physical and financial well-being programs
• Tuition reimbursement
• Employee Business Resource Groups
• 401(k) plan with contribution matching
• Paid time off, including vacation days, sick days, and holidays
• Life and disability insurance
• Medical, dental and vision insurance
• Paid paternal leave
• Stock purchase plans
• Pay on Demand

**Benefits vary based on full- and part-time employment status.

About Aaron’s
At Aaron’s we offer sales and lease-to-ownership of specialty items including furniture, consumer electronics, home appliances, and accessories throughout the United States and Canada. Our customers shop at Aaron’s for the same reason you should choose us for the next step in your career – our ability to positively influence people’s lives. If you are looking for a company with the passion and dedication to make a difference in the lives of customers and team members alike, join us today.

Aaron’s is committed to creating a diverse and inclusive work environment, celebrates our team members’ differences, and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, pregnancy, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, military duty, gender expression, genetic information, or any other protected class. Candidates who require accommodation during the recruitment process should contact hrsupport@aarons.com.
Aaron’s is an Equal Opportunity Employer.

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