Billing Specialist

About ABLE, Inc.

ABLE, Inc., standing for, “A Brighter Living Experience,” has been providing residential care to people with developmental disabilities within Houston County for over 30 years. First named Houston County Group Homes, the 501 (c) 3 non-profit corporation began as a grass roots effort by concerned parents who sought an alternative to sending their loved ones with disabilities to state institutions or keeping them out of the public eye. ABLE focuses on enhancing the lives of the people it supports by promoting their uniqueness and building their self esteem and independence in a safe and comfortable environment. At ABLE, employees are united in the belief that people with disabilities are best served by those who value them as individuals, fellow community members and friends.

Job Summary:

The Billing Specialist, a member of the Business Office Team, is a key position responsible for coordinating the billing and maintenance of accounts, general bookkeeping and administrative support. This position requires a highly detailed and reliable person who is team oriented and has the ability to maintain a high level of confidentiality along with a thorough understanding of billing software and processes.

Qualifications & Skills:

            Required:

• • High School Diploma or equivalent
  • Experience working in a billing, accounting or finance department.
  • Basic math, bookkeeping and accounting skills.
  • Effective customer service skills, including interpersonal conversation, patience and empathy.
  • Proficient in Microsoft Office Suite
  • Excellent organizational skills
  • Complete integrity, honesty, and confidentiality
  • Ability to work with time-sensitive issues.
  • Passion for and dedication to ABLE, Inc. mission

            Preferred:

• • Associate or bachelor’s degree in accounting, bookkeeping or business.
  • Previous experience in a healthcare type facility

Role Responsibilities and Essential Functions:

• Identifies with, shares in, and displays a commitment to the vision, mission, core values, and core virtues of ABLE, Inc.
• Prepares and sends invoices.
• Records and reconciles payments.
• Resolves payment discrepancies.
• Maintains billing accounts and records.
• Identifies inconsistencies and reports them to Business Office Manager
• Regularly updates relevant databases and software.
• Informs entities/individuals on their outstanding debts and deadlines.
• Answers individual questions and addresses client/customer problems
• Follows relevant laws, rules and regulations.
• Prepares and presents reports to Business Office Manager
• Supports other Business Office Team members and leadership.
• Performs other duties as assigned.

Continuing Education:

• Actively seeks out opportunities to enhance knowledge base.

Personal Characteristics:

• Proven ability to interact with varied constituencies in a collegial and professional manner.
• Manages change with self-confidence along with a willingness to take calculated risks.
• Excellent communication (verbal, written, and presentation skills).
• A demonstrated multi-cultural competence – the awareness, knowledge, and skills needed to work with others who are culturally different from self in meaningful, relevant, and productive ways.
• Self-driven; willing to “roll up their sleeves”; assertive but “balanced”.
• A strong, positive communicator who has a listening presence, speaks effectively.
• A demonstrated high level of integrity, guided by a sound set of ethical principles.

Physical Requirements:

• The physical demands described here are representative of those that need to be met by an employee to perform the essential functions of this role successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the individual is regularly required to sit; walk throughout the building and talk and hear. Ability to walk two or three flights of stairs. The individual frequently is required to stand; and use hand to finger, handle or feel. The individual is occasionally required to reach with hands and arms. The individual must frequently lift and/or move up to 10 pounds and may need to assist in lifting a resident/individual in the case of an emergency. Specific correctable vision abilities required include close vision, distance vision, color vision, peripheral vision. Depth perception and ability to adjust focus.

Work Environment:

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Work is performed in a temperature-controlled office environment. Generally, a busy office area subject to frequent interruptions. The noise level is usually quiet to moderate.

Pre-Hire:

• Drug-Screen, Background Check, Reference Check