API Product Manager

Ably (US)
Boston, MA Full Time
POSTED ON 8/5/2022 CLOSED ON 9/26/2022

What are the responsibilities and job description for the API Product Manager position at Ably (US)?

In this role

As a Product Manager at Ably, you’ll define and prioritize valuable customer problems, and deliver solutions to them atop our global infrastructure. You’ll lead a cross-functional Pod with colleagues from across the entire organization: engineering, marketing, developer relations, research and design, DevEd and others. You’ll be customer obsessed and market driven, using data and deep understanding of the problems we solve. The Product Manager role is open to both US and UK based candidates on a remote basis.

Day to day, you will:

  • Own your Pod’s roadmap and drive its execution. 
  • Cultivate a deep knowledge of customer problems through research, engagement with the developer community, and interviews with customers and their advocates within Ably. 
  • Lead cross-functional teams in ideating solutions to those problems and validating potential solutions in a fast and lean way.
  • Identify and implement metrics that provide evidence that we’ve solved the problem for our users. 
  • Promote the solutions within the company through interactions with go-to-market teams and others.
  • Promote the solutions in the community through writing, presentations, deal support, and other advocacy.
  • Help drive continuous improvement to the product management process through regular retrospectives and other team projects.

 

It’s important that you have:

  • 5 years of product management experience
  • Experience delivering solutions used by developers (e.g. SDKs, APIs or developer tooling) or other customers in the software development ecosystem (e.g. DevOps, APM, Cloud Infrastructure, etc.)
  • Experience building a commercial IaaS / PaaS / Cloud API product 
  • Knowledge of modern software development lifecycle process and methodologies
  • Understanding of SDKs and APIs

It would be helpful if you have:

  • Experience working with cross-functional teams (particularly with Agile Pod structure)
  • Experience at early to mid-stage venture-backed startups
  • Personal experience with software development, and are able to write code (in any modern language) to build prototypes that use our APIs and SDKs.
  • Experience in projects that involve contractors or other third party contributors
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