Full Time Day Lead (Supervisor)

Position Summary Details

The Shuttle Driver drives passengers to and from assigned locations on both a Fixed Route and On-Demand Service.

Essential Functions

• Communicate professionally at all times with guests, client, and teammates.
• Employee is responsible for operating an assigned shuttle bus on a designated transportation route.
• Employee is further responsible for the safe transportation, loading, and unloading of passengers.
• Establishes and maintains effective communication and working relationships with passengers, co-workers, shift coordinators, supervisors, managers, etc.
• Complies with all safety, security, compliance and safety standards and procedures established by the Company, Clients, and regulatory authorities.

Responsibilities

• Transports, loads and unloads passengers, providing daily transportation services at designated pick-up and drop-off locations.
• Ensures the safe loading and unloading of passengers, including the safe operation and handling of specialized equipment for unloading passengers with special needs (i.e. wheelchair lifts and tie-downs).
• Helps passengers to load and unload luggage as needed.
• Inspects vehicles on a regular basis to find any unsafe conditions or maintenance issues; performs routine cleaning and bus maintenance activities.
• Inspects shuttle for preexisting damage record information using electronic device or manual ticket.
• Provides excellent customer service to guests; respond to guest inquiries in a courteous manner.
• Directs traffic, position barricades, and arrange for towing service when necessary.
• Maintains and enforces bus evacuation plan and coordinates bus evacuation activities as appropriate.
• Immediately reports any incidents or claims to Operations Manager or Shift Lead.
• Refuels and maintains shuttle equipment and maintains assigned fuel use logs.
• Always maintains a clean work environment, disinfecting shuttle after each use.
• Maintains safe driver designation and applicable physical and dexterity standards.
• Performs pre-inspection and post-inspection activities to ensure proper operating conditions, adherence to prescribed Department of Transportation standards, and compliance with proper safety standards.
• Miscellaneous duties as assigned.

Qualifications

• Must be 21 years of age or older.
• Must Have a Valid Driver's License

Preferred Qualifications:

• Customer Service Experience.
• 1 year of similar work experience.