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Rotating Cleaning Supervisor (FT)

ABM Ind.
Rochester, NY Full Time
POSTED ON 6/11/2024
About the Job
The Supervisor position requires a split shift…. 7pm-3am rotating schedule includes weekends
$19.00 to start plus Full Medical, Dental, Vision, etc.


Position Summary Details:
This position is responsible for giving direction, motivation, and guidance to a team of cleaners. 
 
Essential Functions:
  • Conducts quality improvement inspections within assigned areas of responsibility 
  • Ensures quality and satisfaction levels are meeting and/or exceeding expectations 
  • Assures the highest quality of customer satisfaction 
  • Assists with Training and Development 
  • Provides guidance in safety, cleaning processes, procedures, and chemical usage to the cleaning crew. 
  • Counsels crew members in regard to tardiness, absenteeism, work performance etc, using proper documentation procedures. 
  • Leads and participates in a team to ensure the successful completion of assigned tasks 
  • Responsible for the running and leadership of the shift in the absence of the Supervisor 
  • When the Supervisor is present, the lead worker may be responsible for directing smaller work groups 
  • Assists the Supervisor and Shift Manager in the direction and supervision of field employees 
  • While disciplinary authority is not given to this position, it is expected that the Lead will report performance issues to the Supervisor 
  • Establishes and maintains effective communication and working relationships with passengers, co-workers, shift coordinators, supervisors, managers, etc. 
  • Complies with all safety, security, compliance, and quality standards and procedures established by the Company, Clients, and regulatory authorities 

Responsibilities:
  • Provides leadership and direction to team members 
  • Provides open communication between field employees and management 
  • Provides positive coaching to team members 
  • Assists with the training of housekeeping staff and schedules work assignments 
  • Assists with making daily and weekly work schedules 
  • Oversees and performs cleaning operations in assigned building 
  • Takes care of keys and access cards for the property 
  • Reports damaged, broken and out-of-work features/items 
  • Makes sure premises are secured at all times 
  • Oversees and performs additional service requests (tag job) in assigned building 
  • Works with Area Manager to schedule jobs with the Property Manager and cleaning crew to complete the work. 
  • Coordinates scheduling of cleaning crew. 
  • Oversees the quality of jobs and confirms completion with Area Manager. 
  • Provides training to all new hires assigned to the building 
  • Attends and participates in all meetings and training sessions involving assigned property and crew. 
  • Completes time sheets, validates timesheet accuracy and delivers time sheets to the office. 
  • Checks supplies, equipment, and chemicals weekly. 
  • Completes order forms completely and accurately. 
  • Coordinates equipment usage and inventories. 
  • Performs all tasks and duties required of your team 
  • Miscellaneous duties as assigned 

Qualifications:
  • Must be 18 years of age or older. 
  • Must meet all requirements to receive the required airport SIDA badge and Customs Seal (if applicable), including ten-year work history if available.  

Preferred Qualifications: 
  • Customer Service Experience  
  • 1 yr of similar work experience 

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