What are the responsibilities and job description for the GREETER (H) position at ABM Industries?
Position Summary Details
This position will provide visitors with directions and any information they require, ensuring that they’re greeted with courtesy every time as they enter the facility or office building. It’s important that the individual in this role can stay calm under pressure or when dealing with a dissatisfied customer.
Responsibilities
- Maintains their work area, which is often a business entrance, performing housekeeping duties to ensure cleanliness and adhere to control and security policies. Helps guests feel comfortable and gives a positive first impression.
- Anticipates and responds to guests in a friendly and positive manner
- Communicates clearly and professionally while interacting enthusiastically with guests and co-workers
- Guests may sometimes be frustrated, confused, or angry, so it’s vital that greeters are able to remain calm, professional, and polite
- Has knowledge of relevant products, policies and procedures
- Works as a team player in meeting guest needs and actively contributing to the efforts of all other departments
- Attends all required Department scheduled shifts, meetings and training sessions
- Maintains a safe work area
- Able to enact facility emergency procedures
- Provides optimal levels of customer service wherever possible
- Analyzes the customer’s requirements and help them find the best solution by directing them to the appropriate department.
Qualifications
- One year of similar experience preferred.
- Must meet all requirements to receive required badges and seals (if applicable), including successful completion of a background check and ten-year work history
ABM (NYSE: ABM) is one of the world’s largest providers of facility services and solutions. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services and forward-looking performance solutions that improve the spaces and places that matter most. From curbside to rooftop, ABM’s comprehensive services include janitorial, engineering, parking, electrical and lighting, energy and electric vehicle charging infrastructure, HVAC and mechanical, landscape and turf, and mission critical solutions. ABM serves a wide range of industries – from commercial office buildings to universities, airports, hospitals, data centers, manufacturing plants and distribution centers, entertainment venues and more. Founded in 1909, ABM serves over 20,000 clients, with annualized revenue approaching $8 billion and more than 100,000 team members in 350 offices throughout the United States, United Kingdom, Republic of Ireland, and other international locations. For more information, visit www.abm.com.
ABM does not require its team members to be vaccinated for COVID-19, but a small number of worksites may still be subject to COVID-19 vaccination requirements due to applicable law or client requirements. If a worksite has a COVID-19 vaccination requirement, the Company will make exceptions for medical reasons, sincerely held religious belief, or other legally recognized exceptions.
ABM is an EOE (Minority / Female / Veteran / Disability / Gender Identity / Sexual Orientation) and is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.
ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.
Greeter
Rafferty's, Inc. -
Nashville, TN
Customer Greeter
Bass Pro Shops -
Nashville, TN
Valet Greeter
ABM US -
Nashville, TN