Bilingual Dispatcher

• Support the performance of the branch operations, including planned and unplanned maintenance/service/ installation/control calls from customers.  
• Provides assistance, information and customer service as requested to arriving, transferring or departing clients.  
• Schedules and dispatches employees, crews/teams, equipment, or service vehicles to appropriate locations according to customer requests, specifications, or needs, using radios, telephones, and/or computers; determines types or amounts of equipment, vehicles, materials, or personnel required according to work orders or client requirements.
• Relays work orders, messages, and information to or from crews/teams, supervisors, and field inspectors using telephones, two-way radios, and/or computers. 
• Advises personnel about problems such as construction areas, accidents, weather conditions, other hazards, bottlenecks, wait times, etc. 
• Recognizes and mitigates a variety of miscellaneous hazards encountered within the department and other work environments i.e. surroundings, mechanized equipment, and hazardous materials. 
• Confers with clients and/or supervising personnel in order to address questions, problems, and requests for service or equipment. 
• Monitors personnel and/or equipment locations and utilization in order to coordinate service and schedules to achieve optimal efficiency; ensures timely and efficient movement of resources according to work orders and/or resource schedules. 
• Oversees all communications within specifically assigned areas. 
• Receives or prepares work orders and work schedules. 
• Orders supplies and equipment and issues them to personnel.
• Records and maintains files and records of customer requests, work, or services performed, inventory, and other dispatch information. 
• Strictly adheres to all safety and regulatory compliance procedures. 
• Coordinates and arranges for necessary repairs in order to restore service and schedules. 
• Miscellaneous duties as assigned.
• Monitors daily services and create/update a log sheet or service log. 
• Maintains periodic contact with service personnel to ensure completion of assigned duties. 
• Informs the on-duty supervisor of any issues out of the ordinary that may need additional assistance or oversight. 
• Creates reports to monitor activity and operations. 

• Must be 18 years of age or older.
• Must be able to speak, write, and read English and Spanish languages.

• Customer Service or Dispatch Experience. 

• 10 panel drug screen for controlled substances. 
• Physical examination – must be able to lift up to 50 pounds.
• MMR titer. 
• Hepatitis B vaccine series or signed declination.
• Flu shot. (October 1 through April 30)
• PPD skin test. (2-step)
• History of chicken pox or Varicella vaccines shot. 

• Competitive Pay.
• Paid Time Off  *For Qualifying Team Members.
• Career Growth Opportunities.

Salary : $16