The Project Manager, Operations will assume ownership for contracted services at a building or campus and will lead operational and administrative activities while maintaining effective cost control measures. This position will oversee recruiting, safety, productivity, and quality of operations.
· Establish and maintain strong client relationships with assigned account(s).
· Identify areas of opportunity and lead the team to implement process changes in a positive and effective manner.
· Promote a strong safety culture and safe work environment.
· Effectively recruit, manage, and lead a team of professional employees and supervisors with focus on continuous improvement.
· Motivate and develop the team while supporting organizational change.
· Ensure work assignments and schedules meet department, facility, and contractual needs; plan, develop, and assign work schedules to ensure service delivery expectations are achieved.
· Perform daily quality control inspections to ensure quality standards are met or exceeded.
· Adapt departmental plans and priorities to adapt to operational challenges.
· Perform time studies to optimize operational tasks, schedules, and staff allocation.
· Look for opportunities to increase revenue by providing additional or periodic services to the client.
· Drive performance management in performance reviews, setting clear job expectations, coaching and directing staff, and using disciplinary action when necessary.
· Special projects and other duties as assigned.
TB test, SLED Record Check, Badging, Staff and Management Premium level background screening, MVR, drug test.