Job Posting for Baggage Handler at ABM US

The Baggage Agent provides support to the Baggage Service Office and is responsible for the leadership of Baggage Service Agents by ensuring they are effectively working with customers to assist with them with delayed, damaged or pilfered baggage.

SALARY: $19/hr.

The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data.

Benefit Information:

ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM 2023 Employee Benefits | Front Line Team Members

Essential Functions

Ability to be empathetic, mindful and helpful to customers who have been separated from the belongings
Resourceful when dealing with mishandled baggage by tracing and reuniting customers with their belongings

Responsibilities

Ability to read IATA tickets to determine flight departure times and connecting carriers
Screens all interline passengers prior to placing bags on the interline return belts
Ensures baggage tagging is correct
Direct and assist passengers with mis checked or short-checked bags
Handles misplaced/lost baggage claims and provides reports to Carriers
Evaluates customer’s need concerning airline locations
Is able to meet the Station’s attendance standards
Other duties as assigned

Qualifications

Must be 18 years of age or older.
Must meet all requirements to receive required airport SIDA badge and Customs Seal (if applicable),

Preferred Qualifications:

Customer Service Experience
1 yr of similar work experience

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Salary.com Estimation for Baggage Handler in Jamaica, NY

$56,603 - $79,202

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Baggage Handler

Job Posting for Baggage Handler at ABM US

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