Shift Supervisor

Enter the essential functions, duties & responsibilities of position below:

• Supervise the daily activities of operations team members.
• Set priorities for the team to ensure completion of tasks.
• Effectively recruit, manage, and lead a team with focus on maintaining the functionality and safety of operations.
• Participate in monitoring and developing team member performance, including evaluations, training, and recognition.
• Ensure work assignments and schedules meet department, facility, and contractual needs.
• Respond to client inquiries, requests, and concerns.
• Utilize company policies and guidelines to solve work problems.
• Ensure department training programs and recertification programs are being conducted within appropriate timeframes.
• Meet with clients to ensure needs and expectations are being met.
• Implement and manage quality control monitoring and safety programs; maintain a safe work environment.
• Achieve operational performance and functional service activities. 
• Provide technical guidance and interpret policies and procedures to assist employees in performing functional tasks.  
• Monitor and maintain appropriate staffing levels and daily schedules.
• Special projects and other duties as assigned.

Required Qualifications

Enter required educational requirements and prior work experience requirements to perform this position below:

Education:

• Bachelor’s degree or equivalent experience.

Experience:

• 1 to 3 years of experience.

Other:

• Ability to adjust work schedule as needed to support the operation. 
• Ability to effectively lead a staff of direct reports.
• Ability to effectively communicate and to read and interpret documents including safety rules, operating and procedural manuals, and handbooks.
• Basic understanding of computer programs, including Microsoft Office.
• Ability to work in a fast pace work environment.
• Ability to resolve issues under tight timeframes and pressure.
• Ability to prioritize assignments and projects and to multi-task within restricted time constraints.
• Excellent team building and planning skills.
• Strong interpersonal skills; ability to develop productive business relationships, and ability to influence and educate employees.

Licenses: Industry specific certification or licensure may be required.

Preferred Qualifications

Enter preferred skills, abilities and knowledge requirements to perform this position below:

Education:

Experience:

• Previous supervisory experience preferred.

Other:

Licenses: