What are the responsibilities and job description for the Biller position at ABM?
The Billing Specialist I is responsible for delivering the best invoicing experience possible to ABM clients, from invoice creation to distribution.
In this role, you will develop a solid understanding of ABM business model while handling a high volume of transactions, working directly with internal and external clients to ensure their billing needs are addressed.
This is a key role within the Quote-to-Cash group. Ability to learn quickly and adapt is fundamental to the success of this role.
Essential Functions :
- Ensure invoicing is done accurately and timely for the portfolio of business under your responsibility, which includes but is not limited to : Entry level biller : Tag or Fixed-Fee bill types Generate invoices from our work order system or from BUS (Billing Utility System) Review invoices for accuracy and process invoices in designated ERP system Delivery of invoices to client via email, portal upload, or snail mail Process credit memos and / or credit & rebills as required for invoice revisions
- Effectively communicate with Operations with intention to answer questions regarding revenue and resolve / notify of billing issues and exceptions that could prevent from an accurate and timely invoice to the clients
- Research billing issues by going through prior period invoices, and reaching out to various players within the company to help resolve discrepancies
- Retrieve various billing documents & support needed for quarterly audits
- Daily monitoring of ServiceNow portal for various ticket requests issued to the assigned billing team
- Ad-hoc projects, as needed
- Entry level biller : Tag or Fixed-Fee bill types
- Generate invoices from our work order system or from BUS (Billing Utility System)
- Delivery of invoices to client via email, portal upload, or snail mail
- Process credit memos and / or credit & rebills as required for invoice revisions
Minimum Qualifications :
- High School Diploma or equivalent GED required; Associate’s degree or above preferred, but not required
- Minimum 2 years of experience in Billing or Accounting related position, or intern to 1 year experience and recent college graduate with a focus on Accounting, Finance or Business
- Experience with Audit, SOX and Compliance requirements is a plus
- Experience with invoice delivery via customer web portal is a plus
- Experience with large ERP systems, preferred JDE and Oracle Financials
- Excellent oral and written communication skills
- Strong sense of urgency for addressing internal and external customer needs
- Strong attention to detail
- Strong interpersonal and organization skills
- Work well in a team environment and support others within the group when needed
- Ability to work within a fast paced environment and meet required deadlines
- Beginner to Intermediate Microsoft Office skills (Outlook, Word, Power Point, Excel)
- Excel intermediate to advanced level (V-lookups, sum-ifs, pivot table, etc.) is a plus
- Knowledge of ASC 606 is a plus
- Experience with ServiceNow is a plus
- Experience with Corrigo is a plus
- Flexibility to work overtime during month-end close period, and as requested by the Billing Supervisor
Benefits
Team Member Benefits Your health, wellness, and job satisfaction are vital to the continued success to our clients. That’s why ABM delivers some of the best benefits in the industry.
Depending on your work status and location, you may have access to health benefits, retirement and financial benefits, and fringe benefits.
Health Benefits MedicalDentalVisionHealth Care Flexible Spending Account*Health Savings Account*Employee Assistance Program Welfare Benefits* Life & AD&D InsuranceShort-Term DisabilityLong-Term Disability Supplemental Benefits Voluntary Life & AD&DVoluntary Short-Term Disability*Accidental InjuryHospital IndemnityCritical IllnessIdentity Theft ProtectionLegal ServicesPet Insurance Retirement Benefits 401(k) Employee Savings Plan Fringe Benefits Employee Stock Purchase PlanPre-Tax Commuter & ParkingDiscounted Gym MembershipsMarketplace Discount MallUpwise Financial WellnessBusiness Travel InsurancePaid HolidaysVacationSick & Bereavement
- Depending on your work status and location, you may have access to some of these offerings.
Last updated : 2024-06-17
