What are the responsibilities and job description for the Quality Control Supervisor position at ABM?
Specific Duties / Essential Job Functions: (Other duties may be assigned.)
- Under the direction of the Manager, develop, coordinate, supervise, and implement all strategic plans and/or systems used to improve and maintain the Quality Control program
- Conduct daily on-site, Quality Assurance Inspections in compliance with contractual specifications and customer expectations. With reports to shift managers and senior leadership
- Implement Quality Assurance Corrective Guidelines and conduct In-Service Trainings, to ensure that all direct labor staff are fully trained and adhere to the Quality Control program
- Conduct research studies, to continuously develop and improve existing Training Curricula and to stay abreast of new technologies and Industry Safety and QC standards.
- To become the subject matter expert on Safety, Training, and the Quality Control standards
Supervisory Responsibilities:
- Front-Line employees on designated account and shift.
Other:
- Physical Demands: The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- The individual may be required to stand and walk for 2/3 or more of the work shift.
- Individual may be required to talk, hear and use hands to handle or feel for 2/3 or more of the work shift.
- Individual may be required to lift 50 pounds or more for up to 1/3 of the work shift.
- Work Environment: The work environment characteristics described herein are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- The work environment has a moderate to heavy noise level.
- Specific Job Knowledge, Skill, and Ability: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements described herein are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
The Company may require that the successful candidate hired for this position be fully vaccinated for COVID-19, if and to the extent permitted by applicable law. The Company will make exceptions for medical, sincerely held religious belief, or other legally required exceptions.
MINIMUM REQUIREMENTS *
Language Skills:
- Ability to communicate effectively in the English language. Ability to read and interpret documents such as safety rules, operating and procedure manuals, and handbooks.
- Ability to effectively present information, including in written form, and respond to questions from passengers, managers, clients, customers and the general public.
Math Skills:
- Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.
Computer Skills:
- Basic understanding of computer software programs, including Microsoft Office.
Reasoning Ability:
- Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
- Employee must comply with the Company's management grooming standards and must wear his or her SIDA badge/Airport ID at all times.
- Employee must comply with and enforce all guidelines and policies set forth in the Air Serv Corporation Employee Handbook. These policies include, but are not limited to, the Company's Zero Tolerance Discrimination and Harassment Policy, Retaliation Policy, Ethics Policy, and Security Policy.
Education:
- High school diploma or GED required. College degree or equivalent work experience preferred.
Experience:
- Previous management experience preferred.
Overall:
- Must be 21 years of age or older.
- Must submit to and pass a drug screen.
- Must submit to and pass a Motor Vehicle Records screen.
- Must meet all requirements to receive required airport SIDA badge and Customs Seal (if applicable), including successful completion of a background check and ten-year work history.
ABM is an EOE (M/F/Vet/Disability/Gender Identity/Sexual Orientation)
California Consumers Notice http://www.abm.com/californiaprivacy