What are the responsibilities and job description for the Valet position at ABM?
Position Summary :
The Valet Attendant is responsible for providing professional, courteous and compassionate guest services for patients, visitors, and guests while meeting the standards outlined by ABM and the Hospital.
SHIFT : Various Shifts, between the hours of 6am to 9pm
Pay : $16-$17 Bi-Weekly Pay DAILY Tips
Benefit Information : ABM offers a comprehensive benefits package. For information about ABM’s benefits,
Primary Duties :
- Maintain the front driveway congestion-free through traffic control, monitoring illegal parking, and immediately store vehicles.
- Greet all guests; inquire about destination; give directions.
- Inform guest of Hospital valet and self-park options, relevant services, hours of operation, and after-hours key retrieval.
- Assist employee and transport van drop-off and pick-up of the proper area for loading / unloading and direct deliveries to appropriate area.
- Organize next car parked and distribute keys to valet team.
- Authorize valet breaks and communicate shift change needs
- Predict and communicate traffic flow peaks and lot issues
- Identify and arrange for extra support for extended wait times.
- Accurately tally and split the tip pool
- Receive and receipt a variety of valet payments
- Accurately prepare daily cash reports and reconcile cash, check, HPS coupons, Hospital vouchers, and management approved complimentary parking.
- Project currency and coin requirements and re-order as necessary.
- During peak times, operate, park and retrieve all vehicles in a safe manner by obeying all traffic laws, Facility policies, and applicable pedestrian regulations.
- Ensure each guest receives outstanding service by providing a friendly environment, which includes greeting and thanking everyone.
- Assist each guest with car doors, wheelchairs / strollers and belongings.
- Keep work area clean of debris.
Essential Knowledge and Skills :
- Able to act independently and make accurate decisions with exceptional focus on attention to detail.
- High degree of attention required preventing injury to others and damaging to vehicles when operating vehicles to and from location.
- Ability to demonstrate exceptional service and interpersonal skills that are interpreted as positive and customer service oriented.
- Ability to calculate and balance numbers rapidly and accurately.
- Understand and respond appropriately to basic customer and employee inquiries.
- Must maintain confidentiality of patients, visitors, staff and guests.
Qualifications :
- Minimum of high school diploma or equivalent.
- Ability to communicate valet information and policies in a manner easily understood by hospital patients and guests.
- Ability to work in an environment that is not necessarily protected from weather and temperature changes with exposure to hot, cold, wet, humid or windy weather conditions for long periods of time.
- Must be able to lift, push, pull objects up to 50 pounds with reasonable accommodation, and exhibit full range of motion including standing, bending, stooping, kneeling, reaching, twisting, lifting, pushing, pulling, climbing, balancing and crouching.
- Ability to stand continuously and perform job functions for a full shift.
Requirements :
- Must be 21 years of age.
- Must possess a Valid Driver's License with an MVR criterion meeting company guidelines.
- Ability to operate a standard and automatic transmission.
- Read, write and communicate using English language sufficient to perform job function
Benefits
Team Member Benefits Your health, wellness, and job satisfaction are vital to the continued success to our clients. That’s why ABM delivers some of the best benefits in the industry.
Depending on your work status and location, you may have access to health benefits, retirement and financial benefits, and fringe benefits.
Health Benefits MedicalDentalVisionHealth Care Flexible Spending Account*Health Savings Account*Employee Assistance Program Welfare Benefits* Life & AD&D InsuranceShort-Term DisabilityLong-Term Disability Supplemental Benefits Voluntary Life & AD&DVoluntary Short-Term Disability*Accidental InjuryHospital IndemnityCritical IllnessIdentity Theft ProtectionLegal ServicesPet Insurance Retirement Benefits 401(k) Employee Savings Plan Fringe Benefits Employee Stock Purchase PlanPre-Tax Commuter & ParkingDiscounted Gym MembershipsMarketplace Discount MallUpwise Financial WellnessBusiness Travel InsurancePaid HolidaysVacationSick & Bereavement
- Depending on your work status and location, you may have access to some of these offerings.
Last updated : 2024-05-11
Salary : $16 - $17