Housekeeping Manager

In the role of Housekeeping Manager, you will be overseeing the housekeeping of all residential units and common areas of the Academy Mapleton Hill (AMH) community. Additional responsibilities may include supporting needed housekeeping of other local properties owned by the Academy Boulder ownership partners.

Benefits (Note: some benefits require full-time status)

• Employee Health Insurance
• Dental and Vision Insurance
• Short-Term and Long-Term Disability Insurance
• Life Insurance
• Holiday Pay
• Paid Time Off
• 401(k) Matching
• Discretionary Annual Bonus

Responsibilities

• Schedules and manages the housekeeping staff’s routine cleaning of all residential units
• Schedules and manages the housekeeping staff’s cleaning of all common areas, including the pool, gymnasium, salon, theatres, restrooms, dining areas, kitchens and more.
• Handles the ordering of all required housekeeping supplies in accordance with AMH‘s policies and procedures
• Ensures all housekeeping duties are performed by staff in an efficient, safe and friendly manner
• Works in alignment with the Facilities Manager for property needs through the TELS reporting system
• Interacts and cooperates with other functional counterparts regarding the sharing of best practices, resolution of operational issues, and the implementation of cross-Academy Boulder initiatives
• Manages the departments within the financial boundaries of the annual operating budget, seeking required approvals if significant deviations are required
• Manages all department support staff in accordance with AMH’s policies and standards, including the maintaining of all required employee performance records and conducting of periodic employee performance reviews, culminating with a formal annual review
• Serves as a member of Manager-on-Duty team, if so assigned, and performs in the regular rotation schedule
• Protects residents’ rights, records, and privacy as required by state regulations
• Practices AMH’s Standards in all work situations
• Maintains appropriate confidentiality when handling sensitive employee, resident, and Academy Boulder matters

Qualifications

• Excellent employee leadership skills
• Demonstrated ability to lead teams in the successful attainment of organizational goals
• Excellent oral and written communication skills
• Excellent interpersonal and?coaching skills
• Ability to build effective work relationships at all levels, influence behavior, and lead change
• Strategic, critical problem solver with passion for working as a team
• Proficient skills in a Microsoft Windows environment; must include Word (with the ability to produce professional business documents) and Excel (with the ability to create simple spreadsheets)
• Exceptional adherence to honesty, integrity, confidentiality, and professionalism
• Sense of humor and pleasant demeanor – ability to stay calm under pressure

Education and Experience

• Experience managing a staff of housekeeping employees
• Empathy toward the elderly and to geriatric issues and challenges
• Proficiency in Spanish
• Five plus years of facilities-related work experience

Physical Requirements

• Walking, climbing stairs, bending, squatting and pushing a wheelchair containing a 150 lb. resident
• Ability to lift and carry 30 lbs.