ABS Kids is looking for an Operations Manager to support the ABA Therapy center space in Ogden, UT. Our Applied Behavior Analysis (ABA) services support intensive therapy for children with Autism Spectrum Disorder (ASD) overseen by professional Behavior Analysts in both center-based and home-based environments. The Operations Manager is responsible for providing management support to the BTs through facilities management, team communication, inventory management, ABS Kids policy adherence, coordination with support services, and leadership over BTs and administrative staff members. The Operations Manager role is focused on ensuring that operations in their assigned area run efficiently while supporting the clinical staff in delivering high-quality ABA therapy and contributing to shaping a positive work culture.
Our Administrative Support team members play a vital role in advancing our mission to make a difference in the lives of children with autism spectrum disorder and their families. Every team member at ABS Kids is passionate about providing best in class support to our direct care providers, who in turn deliver the highest quality ABA therapy to our clients.
Why work for ABS Kids?
$60,000 / year - based on qualifications
Full benefits
Casual work environment
Opportunities for advancement
What Would You Do?
The Operations Manager role is a new role that is subject to change as we reorganize internal functions and requires flexibility, adaptability, and comfort with change
In collaboration with management and Human Resources, participates in development, training, coaching and management of BTs
Primarily focused on administering established policies and procedures and may have some impact on departmental budgeting, strategic planning, and procedural change
Implements operating procedures and policies in line with overall business goals including monthly tracking of KPIs, budgets and team performance
Responsible for the oversight of facility management, team communication, inventory management and ABS Kids policy adherence
Fulfill management responsibilities over BTs and other administrative support staff as needed
Act as liaison between parents/caregivers and Behavior Technicians, addressing any concerns
Participate in weekly and monthly meetings to address non-clinical team needs and concerns
Assist in the design, oversight and support set up/break down of patient and staff activities including daily activities, events, celebrations, and team building activities
Support community outreach events in partnership with marketing and business development as needed
Oversee the facilitation of coverage for cancelled direct care appointments, using available BTs
Communicate administrative updates to BTs and administrative staff members
Communicate team needs
Delegate tasks as needed
Complete orientation for new hires
Who Are We Looking For?
Minimum High School Diploma, Bachelor's Degree preferred
3-5 years of management experience leading a large team of direct reports
Demonstrated experience in addressing conflicts, providing constructive feedback, and managing difficult situations with stakeholders, clients, or team members.
Experience leading and managing teams virtually preferred, not required, particularly for home-based assignments
Knowledge of HIPAA regulations
Proficiency in Applied Behavior Analysis terminology preferred, not required
Registered Behavior Technician (RBT) certification through the BACB and/or experience as a Behavior Technician preferred; not required
Who We Are:
Its in the wow moments that we find our purpose at ABS Kids. Our shared experiences are the milestones that influence our work. The mission of our work with children with autism and their families feeds our spirit. With every wow moment, we can see our impact grow.
At ABS Kids we are empowered by the breadth of our differences. Our mission is to create a culture where all people thrive because their diverse stories are heard and celebrated. We commit to an evolving understanding of diversity as we learn from one another.
We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
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