What are the responsibilities and job description for the Funding Specialist (Remote) position at AC Coy Company?
Job Description
Our client has a mission to provide voices to children and adults who are unable to communicate effectively with their natural voices. Each year, they provide voices to thousands of individuals through our specialized communication devices and software. They serve individuals with Autism, ALS, Cerebral Palsy, Aphasia and a variety of other conditions. Their products not only provide the ability to speak, but open opportunities for education, vocation and simply fuller participation in life.
They are hiring a couple full-time Funding Specialists. These positions offer a broad range of learning opportunities. Responsibilities include data entry, reviewing orders to ensure medical documentation is complete, submitting orders to insurances, reviewing insurance approvals, denials, and appealing decisions, when necessary to ensure medicals needs are met.
Responsibilities
- Strong teamwork and organizational skills.
- Extensive communication skills. This position handles calls each day from a wide range of customers. They may need to influence, calm, diffuse, and persuade a customer through their conversation. Must be an expert listener, maintain customer confidentiality and have negotiating skills.
- Excellent written and verbal skills.
- Flexible, with ability to adapt to a fast paced, rapidly changing circumstances.
- Must have ability to maintain a positive attitude, especially during high stress.
- Must be detail oriented, with strong analytical ability.
Qualifications
- Associate’s Degree in Business and two years of experience in a medical office, telemarketing, retail or customer service is preferred. An individual with an equivalent combination of education and work experience may be considered.
- Experience with Word, Excel, and Outlook, is strongly suggested.