Front Desk Agent / Night Auditor

AC Hotel Durham
Durham, NC Full Time
POSTED ON 5/19/2024

Who this job will appeal to

A team player seeking the opportunity to make a difference and provide Excellent service to our overnight guests!

What you will be doing

Balance and audit for accuracy room revenue, food and beverage revenue, cashier’s reports, and guest and house accounts and telephone and movie revenue; assisting the preparation of all reports relevant to daily revenues. Complete and transmit daily management and accounting reports and supporting documents.  You will act as hotel system liaison during night hours and perform all Guest Service Representative functions as required; you may assist in booking room reservations; answering hotel phone calls and notifying guests of message.  You may also assist with other duties as assigned.

You will help to create a an Excellent  and memorable stay for our guests by; Welcoming and serving each guest with exceptional service either in person or by phone and ensuring that guests are checked in and out in a friendly and timely manner.

Requirements

Requirements include basic reading, writing and math skills. May be required to work nights, weekends, and/or holidays. This job requires ability to perform the following:regularly required to talk , hear and interact with guests. Frequently is required to use hands and fingers to handle, or feel objects, tools, or controls. Occasionally required to walk, sit, and reach with hands and arms. frequently lift and/or move up to 10 pounds, and stand for long periods of time.

Education & Experience

High school diploma or general education degree (GED); or equivalent combination of education and experience.

One to three months in related experience and/or training.

Our Associates Love

  • Amazing opportunities for career advancement across HVMG
  • Flexible full-time and part-time schedules
  • Up to 40% earned wages paid BEFORE payday with PayActive
  • Paid Time Off (PTO) and Paid Holidays
  • Full Healthcare Benefits (including medical, dental, and vision coverage)
  • 401k Retirement Plan with a guaranteed 4% match and no vesting
  • Hotel and Food and Beverage Discounts and Perks

An Equal Opportunity Employer

We provide equal opportunity without regard to race, color, national origin, religion, sex, age, marital status, or disability. 

Source: Hospitality Online

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Job openings at AC Hotel Durham

AC Hotel Durham
Hired Organization Address Durham, NC Full Time
Job overview Supervises the performance of room attendants and general cleaning and take appropriate action to correct d...

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