What are the responsibilities and job description for the Host position at AC Hotel Naples 5th Avenue?
Responsibilities:
- Greet and welcome guests as they arrive at the restaurant
- Escort guests to their tables and provide them with menus
- Assist in seating guests according to seating chart and restaurant policies
- Answer phone calls and take reservations or provide information about the restaurant
- Manage waitlist during peak hours and ensure efficient seating of guests
- Communicate with servers and kitchen staff to ensure smooth flow of service
- Handle guest inquiries, complaints, and requests in a professional and courteous manner
- Maintain cleanliness and organization of the host/host station
Requirements:
- Previous experience in guest relations, food service, or hospitality preferred
- Excellent customer service skills with the ability to communicate effectively with guests
- Strong phone etiquette and ability to handle multiple calls simultaneously
- Familiarity with Aloha POS or similar restaurant management software is a plus
- Ability to work in a fast-paced environment and handle stressful situations calmly
- Flexibility to work evenings, weekends, and holidays as required by the restaurant schedule
Join our team as a Host/Host and be part of creating memorable dining experiences for our guests. We offer competitive pay, opportunities for career growth, and a positive work environment. Apply now to become a valued member of our hospitality team!
Job Types: Part-time, Full-time
Pay: $15.00 - $16.00 per hour
Expected hours: 30 – 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Referral program
- Vision insurance
Physical setting:
- Casual dining restaurant
- Fine dining restaurant
- Upscale casual restaurant
Shift:
- Day shift
- Evening shift
- Morning shift
- Night shift
Weekly day range:
- Every weekend
- Monday to Friday
- Weekends as needed
Ability to commute/relocate:
- Naples, FL 34102: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person
Salary : $15 - $16
