Footwear Associate

Education: High school diploma or general education degree (GED) required. Associate’s Degree preferred.

Work Experiences:

• 4 years of related experience in footwear styles, products, hobbies and interests preferred.
• At least one year of sales experience as an Outdoor Specialist or related work experience.

Skills:

• Excellent customer service orientation; an effective problem solver and communicator with customers and team members; bilingual is a plus.
• Ability to connect build and engage with our customer base that bonds with friends, family and community through the challenge of sports and outdoors pursuits.
• Ability to execute multiple tasks with superior organizational skills and detail orientation.
• Read, interpret and follow documents such as safety rules, operating and maintenance instructions, plan-o-grams and procedure manuals.
• Passionate and well-versed in the variety of Footwear product and styles.
• Demonstrated ability to balance sales techniques with customer engagement to drive sales
• Perform basic mathematical computations and apply common sense understanding to carry out instructions in written, oral or diagram form.

Responsibilities:

• Enthusiastically delivers a premium customer experience for all who run, walk, train or work.
• Complete position certification and maintain knowledge of trends and products in footwear industry.
• Drive sales through exceptional customer service skills, sales techniques and product knowledge to connect customers with the right products.
• Engage with and provide consultative support for all footwear customers, from the marathon runner, to the parents picking up new school shoes or the worker looking for new boots.
• Provide prompt and friendly service to all customers.
• Zone footwear merchandise; re-work footwear area to ensure store conditions are meeting or exceeding expectations through processes (such as recovery, mismate, etc.).
• Support customers in all segments of footwear with requests such as SKU or price lookups.
• Trains Footwear Team Members on new or special product specifications.
• Provides feedback to Manager, Store Director and Regional Merchant on product assortments and customer demand as requested.
• Required to learn company policies, procedures and safety rules.
• Duties may change and associates may be required to perform other duties or tasks as assigned.

Physical Requirements & Attendance

• Ability to work a flexible work schedule including nights, weekends and holidays
• Constantly stand, walk, reach, handle, use repetitive motions (hand/wrist/fingers), feel and lift up to 20 pounds.
• Frequently stoop, crouch, use fingers, grasp, push, pull, talk, hear and lift up to 21 to 40 pounds.
• Occasionally required to sit, climb, balance and lift 41 to 60 pounds.
• Adhere to company work hours, policies, procedures and rules governing professional staff behavior.

Job Type: Part-time

Pay: $12.00 - $16.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Every weekend
• Monday to Friday
• Rotating weekends
• Weekends as needed

Work Location: In person

Salary : $12 - $16