People Greeter

Job Description Summary

At Academy Sports Outdoors, our Purpose is to make it easier for everyone to enjoy more sports and outdoors. The Asset Protection Team Member is responsible for the safety and security of our Team Members, customers, and product. Through this important work, the Asset Protection Team Member impacts customer service, profitability, and Academy’s Purpose.

• Complete required Loss & Asset Prevention training program upon assignment to position and is fully trained on all aspects of Academy’s shoplifting procedures
• Promptly engages customers upon entry and exit, and guide them to relevant departments for services and products or calling for Team Member assistance for carry-outs
• Maintain constant presence at entrance or front of store monitoring incoming and outgoing customer traffic, as a deterrent to theft
• Perform customer and team member exit inspections per the policy
• Tag returns merchandise upon entry and direct customers to customer service
• Identifies and communicates all suspicious activity to Manager-on-Duty to prevent potential theft using various tools and technology such as handheld radio
• Checks in and records all relevant information on Vendor and Corporate visitors in official Store Visitor’s Log
• Professionally reacts to customers at the doors should the alarm system start; obtains and documents key information for suspected thefts (merchandise, vehicle description, plate numbers, etc.)
• Responds with composure and partners with Manager during escalated situations including shoplifting, customer complaints, medical attention, emergency services (EMT-911-Police), parking lot incidents, weather, Code Adam, robberies, fires, EAS activities, etc.
• Accurately monitors and reports stolen, damaged, destroyed merchandise, theft, loss prevention and safety issues to management in a timely manner in the appropriate Store Log
• Adhere to company work hours, policies, procedures and rules governing professional staff behavior

Job Types: Full-time, Part-time

Pay: $11.00 - $13.00 per hour

Benefits:

• Employee discount

Shift:

• Day shift
• Evening shift
• Night shift

Weekly day range:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Fayetteville, AR 72703: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

Salary : $11 - $13