What are the responsibilities and job description for the Lodge Coordinator position at Acara Solutions?
Acara Solutions is looking to hire a Hope Lodge Coordinator for our client in Rochester, MN.
Hours: Sunday- Wednesday 800AM-400PM
Direct Placement
Required Qualifications:
- High School Diploma, GED or equivalent required. Post-secondary education preferred.
- At least one-year experience in healthcare, social services, hospitality services, or volunteer management, or an equivalent combination of experience and education preferred.
Responsibilities:
Maintains the safety and comfort of Hope Lodge guests, volunteers, and other visitors as a primary focus and ensures any issues or concerns are addressed immediately and within policy.
Performs all guest interactions and processes including referrals, screening, check-in, orientation, stay, and check-out in strict adherence to Hope Lodge Operations policies.
Ensures timely and accurate reporting including ensuring data is entered into applicable software and systems (HMS, Salesforce, Marketplace, Concur, ADP, etc.).
Ensures timely completion of all required trainings and compliance courses and attends all required staff meetings.
Performs any and all necessary responsibilities in the absence of additional staff or volunteers, including guest transportation, and ensures Hope Lodge is staffed at all times 24/7/365; fulfilling this responsibility may require unplanned/unscheduled time at the Lodge.
Assists in the recruitment, training, retention and utilization of volunteers in an appropriate manner to support Hope Lodge program delivery.
Serves as a spokesperson for the Hope Lodge and actively promotes community relations and awareness of Hope Lodge activities including tours for civic, community and health care groups.
Identifies development opportunities with Hope Lodge guests and community leaders that interact with Hope Lodge; assists with solicitation when appropriate.
Reviews and updates patient information, current lodge status, and maintenance logs at the beginning and end of each shift.
Job Type: Full-time
Salary: $17.25 per hour
Schedule:
- Day shift
- Monday to Friday
- Weekends as needed
Education:
- High school or equivalent (Required)
Experience:
- Guest services: 2 years (Required)
Work Location: On the road
Salary : $17
