Acara Solutions is looking for TDM Network Control Specialist for our Client, who will support a large nationwide customer located in Melbourne, FL.
This individual will be a key member of the Network Operations Control Center (NOCC), and they will closely support the geographically dispersed network and team located throughout North America-
TDM Network Control Specialist will be responsible for being the first line of support for the customer and field team to troubleshoot and assist with developing solutions and support mission-critical programs.
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Provide technical support for a large nationwide network which includes monitoring, analyzing, and troubleshooting network problems within Network Operations Control Center (NOCC) utilizing network management and monitoring tools.
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Monitor the alarm conditions on the network to proactively identify and minimize disruption and impact to the FAA network and perform root cause analysis to determine a plan of action for restoring customer services.
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Employ test methods to analyze channelized/unchanneled T1, T3, utilizing DACs equipment, Ethernet, IP, Frame Relay, ATM, WAN, LAN, SONET, and TDM.
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Assist Local Exchange Carriers (LEC), ILECs, and IXCs to resolve WAN problems, and assist onsite field technicians remotely to resolve local issues.
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Periodically support short-term emergency evacuation to local or remote backup facilities.
Pay and Benefits:
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The starting pay rate for this position is $33.65/hr
Required Skills / Qualifications:
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At least an Associate degree w/ 8 years' or experience or a Bachelor's degree in Telecommunications or Engineering or Networking or Information Technology with a minimum of 4 Years' experience
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Minimum of 4 Year's layer 1 Troubleshooting experience.
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Minimum of 4 Year's networking experience with layer 1, 2, and 3.
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Minimum of 4 Year's networking technologies experience with SONET or Time Division Multiplexing (TDM).
Preferred Skills / Qualifications:
Minimum of 4 years' Experience with Network Management tools such as Cisco Prime SNMPc, Orion, and NetFlow.-
Minimum of 4 years' Experience in UNIX and Remote Access solutions.
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Minimum of 4 years' Experience with call center phone systems and working with geographically dispersed teams.
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Familiarity working with networking technologies such as RF, OSPF, BGP, MPLS, HSRP, ATM, and Frame Relay.
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Certifications such as Cisco Certified Network Associate (CCNA).
Additional Information:
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Upon offer of employment, the individual will be subject to a background check and a drug screen
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Work in an onsite 24x7 network control environment where shift and workday flexibility is needed.
Aleron companies (Acara Solutions, Aleron Shared Resources, Broadleaf Results, Lume Strategies, TalentRise, Viaduct, and Aleron's strategic partner, SDI) are Equal Employment Opportunity and Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity, sexual orientation, national origin, genetic information, sex, age, disability, veteran status, or any other legally protected basis. The Aleron companies welcome and encourage applications from diverse candidates, including people with disabilities. Accommodations are available upon request for applicants taking part in all aspects of the selection process.
Applicants for this position must be legally authorized to work in the United States. This position does not meet the employment requirements for individuals with F-1 OPT STEM work authorization status.