Engagement Coach

Acceleration Academies is passionate about improving student outcomes. We provide two capabilities that drive student success. Our dropout recovery and student re-engagement program (Acceleration Academies), is an innovative education partner helping young adults overcome real-life challenges to earn their high school diploma tuition-free through partnerships with state or local school districts across the country. Our technology platform (Incite®) enables data-driven teaching and learning. These offerings are both rooted in our belief that every student deserves access to the best instruction, tools and resources possible. 

Position Title: Engagement Coach

Reports To: Academy/District Director

Location: TBD - Marietta, GA

Benefits: Great benefits package (Medical, Dental, Vision) 401(k) with 4% Company match, flexible PTO!

Job Description

The Engagement Coach (EC) role is key to supporting the maintenance of a safe and orderly environment both inside and outside the academy learning space. ECs must feel comfortable having one-on-one conversations with young adults of diverse backgrounds to develop meaningful relationships and keep them engaged in their work and on track to success.  ECs are a positive presence at the academy and work collaboratively with academy staff to ensure a safe learning environment.

Job Requirements 

Education: Associate’s degree or higher

Years of Experience:  2–3 years of relevant experience supporting student safety and engagement, preferably supporting students with social-emotional needs 

Background Check: Demonstration of a clear state and federal criminal history

 Core Competencies 

The following core competencies define what the organization requires of its employees to succeed and how we expect overall goals to be accomplished each and every day.

Communication & Interpersonal Skills

Collaboration & Teamwork

Caring & Inclusiveness

Flexibility & Adaptability

Honesty, Integrity & Reliability

Results-Orientation

Role-Specific Competencies 

These competencies are specific to the Engagement Coach position. 

Conflict Management & Resolution

Organizational Planning & Time Management

Relationship Management

Coachability & Learning Orientation

Resiliency & Stress Management

Facilitation & Engagement

Role Responsibilities

Enrollment

• Provide support for the student orientation process by directing students and families to appropriate locations at the academy

Retention/Attendance

• Reinforce a safe and supportive learning environment
• Implement motivational strategies to ensure students attend the academy and are actively engaged in their learning
• Assist with implementation of the Retention Protocol as time allows

Recruitment

• Assist with canvassing and recruitment of new students as needed and outside of academy operating hours

Academics

• Support academic development through the creation of a safe and secure learning environment

Advocacy

• Advocate for students by assisting with finding solutions and services through academy staff for the academic and non-academic barriers to success

Operations

• Conduct walking rounds in designated areas in and around the Academy learning space
• Establish a visible presence, deter loitering and other behavioral disruptions and report incidents to the Director
• Maintain a close working relationship and open lines of communication with building staff
• Conduct safety training and routine safety drills with staff and students
• Participate in academy meetings and other school/community events
• Other duties as assigned

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to sit, talk and hear. The employee is frequently required to use hands to touch, handle, or feel. The employee is frequently required to stand; walk; reach with hands and arms. The employee is occasionally required to stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision.

Work Environment and Work Demands: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee may occasionally be exposed to outside weather conditions. The noise level in the work environment is typical of a collaborative classroom environment.

Acceleration Academies is an Equal Opportunity Employer: The above statements are intended to describe the general nature and level of work to be performed and are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. It is understood that other related duties may be assigned. To perform this job successfully, an individual must be able to perform all aspects of the position, described below satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.