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Technical Trainer

Accenture Federal Services
Springfield, VA Full Time
POSTED ON 3/27/2024

 

Job Description:

Accenture Federal Services is seeking a Technical Trainer to Design engaging course material to explain technical procedures and best practices. 

Responsibilities:

  • Assess training needs and requirements, conducting gap analysis as necessary
  • Develop customized training curriculum materials based on custom configurations—to include briefs, detailed user guidance, and exercises
  • Design technical instruction using simple language
  • Plan, prepare, and deliver learning programs
  • Train/teach and present live and in-person and virtual
  • Create video modules for enterprise-wide distribution
  • Track and assess training feedback; incorporate in an iterative manner
  • Maintain updated records of curriculum. Regularly reevaluate existing materials and update as needed

 

Here's what you need:

  • Bachelor's degree and 2 years of experience with technical training, computer science, IT, or software management or experience with technical training, computer science, IT, or software management
  • Excellent oral and written communication ability
  • Analytic and technical expertise
  • Efficient and organized
  • Familiarity with educational techniques
  • Solid interpersonal skills

Bonus points if:

  • Experience with ServiceNow (CSA ideal), CRM, or other PaaS
  • Certified technical training

Security Clearance:

  • Must have an active TS/SCI clearance

Salary.com Estimation for Technical Trainer in Springfield, VA
$81,221 to $103,495
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