What are the responsibilities and job description for the App/Cloud Support Manager position at Accenture?
App/Cloud Support Manager (Accenture LLP. Boston, MA): Accenture LLP has multiple openings for the position of App/Cloud Support Manager in Boston, MA, and the job duties are as follows:
Provide uninterrupted support across all domains and platforms and seamless application stability.
Implement, integrate, and manage end-to-end applications, maintain all environments within the SDLC Life Cycle, and ensure successful deployment of released applications.
Work independently with business and IT teams and provide outstanding user support on Openshift platform and related business processes.
Develop the complex design solutions and configurations, updates, and fixes to meet the application functional requirements and company security standards.
Implement OpenShift application on Cloud Platform to facilitate the Microservices Deployment. Configure the Jenkins Pipeline automated deployment through the Build phase and implement Jenkins Pipeline for AEM content deployment.
Serve as backup Scrum master to existing teams to achieve deliverables.
Modernize validation methodologies from old SOAP methods to API testing, and validations through New Relic Synthetics.
Optimize applications by enhancing the security standards and implementing the new logging technologies and monitoring in place.
Leverage Splunk and New Relic to create proactive monitors and dashboards.
Modernize and automate manual work with Ansible to reduce the manual intervention and errors by creating playbooks.
Analyze data with checks on regular basis to predict the failure and implement solutions.
Fix the Security Vulnerabilities on the application and server platforms.
BASIC QUALIFICATIONS:
Must have a bachelors degree in Computer Science, Technology, Computer Information Systems, Computer Applications, Engineering, or a related field, plus 5 years of progressive post-baccalaureate experience in the IT consulting industry.
Must have 5 years of experience in each of the following:
Performing analysis of functional requirements document.
Creating technical design documents.
Continuous Integration and Continuous Delivery (CI/CD) practices.
Scripting.
Container-based environment.
Cloud environments.
Preparing unit test plans and executing unit test cases.
Preparing integration test plan, executing test driven development (TDD), and performing code reviews and test case reviews.
Managing onshore or offshore delivery teams supporting critical applications in 24X7 environments. and
Coding and deploying applications using DevOps technologies.
Must have willingness and ability to travel domestically approximately 80% of the time to meet client needs.
To apply, please click the APPLY button.
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