What are the responsibilities and job description for the Solution Architect position at Accertify?
Accertify is the trusted partner to the world's leading brands. With industry-leading fraud prevention, chargebacks, and account protection offerings, we help our clients grow revenue and protect against loss. When you join Accertify, you become part of the digital solution to enable commerce across the globe. Team Accertify provides a solution merchants trust and a career you can trust.
Join us on our mission—and build a career you can trust.
Accertify is growing, and we are looking to add a Solution Architect to our global fraud-fighting team.
How will you make an impact in this role?
The Solution Architect will be responsible for successfully deploying the various components of Accertify’s Interceptas fraud prevention platform. This individual will work to define, design, configure, and project manage the support of complex software integration projects with the expectation of meeting and exceeding company-defined standards.
Essential Duties and Responsibilities:
- Develop strong relationships with customers to deliver exceptional service and ensure that expectations are exceeded.
- Identify reusable/repeatable solution components and drive those back into the product and/or implementation process as part of the implementation process.
- Perform on-site customer solution discoveries, training, and troubleshooting after implementing Accertify software.
- Act as a liaison between new customers and Accertify internal departments, including sales and technical development.
- Develop approaches and procedures to diminish project risk.
- Work closely with Accertify subject matter experts to evaluate and identify emerging technologies/fraud trends and adapt new approaches and features as needed.
- Define and perform testing of the final customer solution to ensure a high level of quality.
- Develop and deploy fraud transaction screening rules and methodologies.
- Demonstrated ability to create, test, and implement fraud risk strategies.
- Bachelor’s Degree (highly preferred) and 4 years of software implementation and integration experience.
- Strong Discovery and Requirement-gathering capabilities.
- Strong Communication and Interpersonal Relationship building skills
- Software Integration background with real-time messaging between systems
- Ability to troubleshoot and problem-solving skills
- Consultative approach to service and help our clients analyze transactions for potential fraud and develop their investigation processes.
- Ability to negotiate and offer alternatives to the client when setting up the appropriate integration and risk logic.
- Experience with creating reports for analytical purposes.
- Ability to communicate with client’s staff at multiple levels, including Networking, Software Integration, Project Management, and business-level needs.
- Previous working experience with XML/JSON and a working understanding of HTTP / HTTPS / SFTP
- Six months of prior work experience with Accertify
- This role will be located in our Itasca, IL Accertify HQ for Chicagoland candidates. Location: 2 Pierce Place, Suite 900, Itasca, IL 60143. Workplace Flexibility: Hybrid (3 days in-office per week)
- Open to remote candidates outside the Chicagoland area who meet job qualifications.
- The role requires travel to customer sites (30%)
- Visa Sponsorship: employment eligibility to work for Accertify in the U.S. is required, as Accertify will not pursue Visa sponsorship for this position.
- Potential salary range: $97,000-150,000. The range displayed on each job posting reflects the minimum and maximum target salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
Salary : $97,000 - $150,000
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