Program Supervisor - Food Pantry Programs

JOB SUMMARY: In support of the Access Mission and Strategic Commitments, the Supervisor - Food Pantry Programs will manage operations of the Food Pantry Program and supervise and oversee Program staff.

ESSENTIAL FUNCTIONS and DUTIES:

• Manage operations of the Food Pantry Program
• Develop an annual plan and budget, taking into account the program’s goals and objectives and the available resources
• Provide operational oversight of both the Site-Based and Mobile Food Pantries to ensure they operate effectively and efficiently
• Order food and manage inventory for both Site-Based Locations and Mobile Food Pantry, ensuring that an adequate supply of food is maintained for the program
• Collect required data and provide reports, as required by the agency or community partners, to inform and evaluate the performance of the program
• Be an advocate for the Food Pantry in the community, building relationships with community partners and raising awareness about the program
• Supervise and oversee Program Staff
• Recruit and hire staff, ensuring that the program has the right staff with the right skills and experience to meet the program goals
• Ensure program staff are providing high-quality services and support to the program participants
• Supervise and manage staff's performance, ensuring that they are meeting their job responsibilities and providing feedback and support as needed
• Support in day-to-day program operations, troubleshooting issues as they arise and ensuring that the program is operating smoothly and effectively
• Other duties as assigned

QUALIFICATIONS:

• Associate’s degree in a related field and one year of experience planning or administering a program.*
• Effectively works independently in a fast-paced environment
• Works well with a diverse group of managers
• Problem solver, solution generator
• Valid Drivers License Understands and utilizes basic budgeting principles and skills
• Good computer skills with working knowledge of word processing and spreadsheet software
• Bilingual in Spanish and English preferred

(*Five years of professional experience, including supervising staff, may be substituted for education credentials)

PHYSICAL DEMANDS:

• Heavy Work - Must be able to lift and move objects weighing 55 lbs or more
• May be required to drive an agency vehicle
• Frequently requires continuous standing, walking, sitting, and consistent use of hands and feet.
• The employee will occasionally be required to read and comprehend complex grant documents, program plans, and agency policies and procedures
• This position may require the ability to transport self off-site into environments the agency can not control
• The person in this position often communicates with individuals outside the organization
• Must be able to hear and vocalize effectively to exchange accurate information

(*These demands represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

WORK ENVIRONMENT: The work environment is both in-office and in a warehouse where the temperature can fluctuate. The noise level in the work environment is usually moderate

(*These characteristics are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

Reports to: Sr. Director - Community Services

Other Key Employee Relationships: Program Directors, Case Managers, HEAP Staff, Resident Service Coordinators, WIC Nutritionists, Fiscal Staff

Department: Community Services

FLSA Status: Exempt

Job Type: Full-time

Pay: $56,033.00 - $59,710.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Relocate:

• Willimantic, CT 06226: Relocate before starting work (Required)

Work Location: In person