Administrative Clerk

Overview

General Job Description:

The Administrative Clerk performs a variety of clerical, recordkeeping, and customer service tasks to assist with the smooth operation of the organization.

Supervises: None

Essential Duties & Responsibilities

• File organization & retrieval
• Scanning/ classifying documents
• General clerical duties including filing, typing, photocopying, faxing, sorting, and distributing incoming mail, facsimiles, etc.
• Assisting in writing letters, memos, contracts, change orders, and other documents.
• Handle miscellaneous admin work
• Performs other related duties as assigned

Position Requirements (Skills, Knowledge, Abilities):

• High school diploma or general education degree (GED) required.
• 0-1 years of work experience and/or training, preferably in an office environment.
• Demonstrated customer service excellence, including professional, courteous phone skills
• Intermediate Microsoft Office knowledge, Excel and detail oriented Excellent customer service skills
• Remain flexible and prepared to adapt to work schedule adjustments and changing priorities
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence and utilize email (Gmail).
• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
• Ability to carry out instructions furnished in written, oral, or diagram form.
  

ACCO Competencies:

• Proactivity / Initiative: Recognizes what needs to be done and accomplishes it in a manner appropriate for one’s level/position and with minimal supervision.
• Perseverance: Shows the wherewithal to fight for difficult goals despite challenges and to bounce back from adversity.
• Insight: The ability to gather and make sense of information that suggests new possibilities.
• Engagement: Shows a knack for using emotion and logic to communicate a persuasive vision and connect with people.
• Teamwork: The ability to effectively work toward common goals with others by supporting, encouraging, and sharing information in an authentic and approachable manner.
• Big Picture: Understands and contributes to organizations’ short- and long-term business strategy. On a personal level has independently developed a vision for short- and long-term career success.
• Motivation / Dedication: Commits to excellence in pursuing unselfish goals. Initiates action with collective goals takes responsibility and shows personal humility.
• Technical Curiosity / Willingness to Learn: Interest in seeking out new experiences, knowledge, and candid feed, back; demonstrating an openness to learning and change.
• Problem-Solver: Ability to identify, analyze, and solve a problem in support of personal, group, department, or organizational objectives.

Physical Requirements:

• (The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

• Must regularly lift and /or move up to 30 pounds, frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 30 pounds.
• While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel and reach with hands and arms.
• Specific vision abilities required by this job include Close vision and Ability to adjust focus.
• The employee is frequently required to sit and talk or hear.
• The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl.
• The noise level in the work environment is usually moderate.
• You are a responsible person with the ability to multi-task. You understand that regular & routine attendance is required.

Hours:

This is a non-exempt position. Workdays are scheduled from Monday through Friday. Typically, work hours begin and end between 7:00 am and 5:00 pm as scheduled with the position's supervisor, with a minimum thirty-minute and maximum one-hour break for lunch, and two rest breaks. Occasional overtime may be necessary per business needs.

Travel:

0 -5% of the time to and from the primary office to regional branch offices.