What are the responsibilities and job description for the Security Agent (Part-Time) position at Accor?
Located in prestigious Rittenhouse Square, the AAA rated 4-diamond Sofitel – Philadelphia, boasts 306 beautifully appointed guestrooms, featuring Lanvin amenities, dream bedding and a luxurious atmosphere. We will be your personal culinary connoisseurs, offering our classic, French inspired menu, made from the freshest ingredients harvested directly from our rooftop garden. Enjoy our signature hand-crafted cocktails in Liberté Lounge, the “in-place” to gather and mingle for Philly’s finest clientele.
Our team of highly trained Ambassadors are at your service, ready to provide a magnifique and memorable experience. Joie de Vivre is in our DNA, and we are seeking like-minded individuals to join our team!
Security Agent (Part-Time)
What’s in it for you:
- Unlimited career development opportunities, both nationally and internationally. The sky is your limit!
- Make your mark, by being part of a high performing team which supports and inspires you to reach your highest potential
- Give back through our Corporate Social Responsibility activities and local community based philanthropy.
What you will be doing:
- As a Security Agent, you will be responsible for the safety and security of the hotel on a designated shift. Responsibilities will include numerous scheduled walk through’s of the entire property, completion of daily security logs and loss prevention efforts
- Will also be responsible for assisting guests in security related situations, such as lost and found, noise issues, safety and security concerns, etc.
- In addition you will showcase your expertise by exercising good judgment and a strong intuition to anticipate the needs of the guests, diffuse difficult situations, and meet any existing concerns in the dfiferent deprtments as needed.
- Will operate all life safety equipment, and be able to respond to safety concerns in a calm, efficient and effective manner.
Your experience and skills include:
- Excellent communication verbal and written, organizational and problem solving skills that will allow you to complete every log with accuracy and utmost professionalism.
- An ability to work under pressure and remain poise and professional in very situation.
- A can-do, positive attitude that highlights your technical skills and abilities.
- An ability to naturally engage with guests and show empathy while meeting their challenges.
- knowledge of Microsoft and Excel is required. Flexible schedule and availability is a preferred.
Your team and working environment:
- Be part of an influential team to guide the transformation of luxury, French hospitality.
- We recognize and celebrate team and individual successes.
- A brand influenced by French indulgence offering a genuine experience of art de vivre for both employees and guests.