What are the responsibilities and job description for the Security Officer position at Accor?
Security Officer
Guardian and protector, you ensure the safety and wellbeing of colleagues, guests, and visitors. You are attentive, efficient and committed, and you will ensure the property remains a safe, enjoyable workplace/travel destination.
What is in it for you:
- Employee travel program offering discounted rates in Fairmont’s and Accor worldwide
- Parking/Commuting Discounts
- Free Lunch
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
- Fun, elegant atmosphere with amazing colleagues!
What you will be doing:
- Working day and swing shifts
- Actively participating in the day-to-day security operations of the property to ensure the safety and security of all guests, personnel and property.
- Patrolling the interior and exterior of the hotel and confronting any situations or person that require investigation.
- Addressing and documenting guest and employee accidents, guest room lock problems, noise complaints, and any questionable individuals on the promises.
- Investigating crimes committed against the hotel, guests, and employees.
- Documenting all incidents occurring in the hotel in connection with crime, subversions, potential liabilities and insurance requirements.
- Assisting hotel staff in addressing unusual guest or employee problems, such as disorderly conduct, thefts, deaths, fire and safety hazards, and robberies.
Your experience and skills include:
- Excellent customer service skills
- Ability to communicate effectively with employees, law enforcement, and guests in a luxury atmosphere
- Basic understanding of computer programs such as MS Outlook, MS Word, and MS Excel
- Previous experience in security and knowledge of best practices within the security/safety field
Physical Requirements Include:
- Constant standing and walking throughout shift
- Occasional ascending or descending ladders, stairs and ramps
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
We are an equal opportunity employer. All offers contingent on background check and E-Verify.
We do require proof of Covid-19 vaccination unless granted an exemption
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS