What are the responsibilities and job description for the Banquet House Attendant position at AccorHotel?
Company Description
Fairmont Pittsburgh, a 4 diamond LEED certified luxury hotel, is located at the heart of Pittsburgh’s business, cultural and retail hub. Fairmont Pittsburgh offers superb and distinctive guest services and accommodations in a luxury setting.
Drawing from Pittsburgh’s rich history, fl.2 showcases a wide selection of local beers, craft cocktails, and an elevated Modern American menu with unique signature items that have the power to transform guests into regulars. Vibrant and inviting, the restaurant and bar offers a space that allows for an open, airy atmosphere with a modern framework incorporated with architectural elements.
Job Description
The ideal candidate is passionate about service and thrives in a fast paced, changing environment. With a keen eye for detail, the Banquet House Attendant ensures the room is set perfectly for each function exceeding guest’s expectations. The candidate is adaptable and assists clients with all last minute changes. The position requires a service professional with excellent organizational, technical, and communication skills.
What You Will Be Doing:
- Set up tables, chairs, dance floors, staging, linens and assist with tabletop setup as directed
- Ensure line by line delivery on Banquet Event Order requirements
- Maintain organization and cleanliness of banquet spaces and storage
- Safeguard assets and maintains all banquet equipment
- Actively furthers relationships with On-Site clients and enhances Meeting planner Satisfaction
- Follow service essentials at all times
- Partner with Banquet Team and AV vendors to ensure seamless delivery and set-up
- Handle all guest inquiries
- Aware of all business within hotel on a daily basis and able to guide guests accordingly
- Consistently offer professional, engaging and friendly service
- Other duties as assigned
Qualifications
Your Experience and Skills Include:
- Previous banquet experience is an asset
- Ability to take direction and read banquet event orders
- Excellent follow-through of tasks and attention to detail
- Strong written/verbal communication and interpersonal skills
- Able to balance a variety of conflicting priorities while providing guest service
- Strong guest service orientation
Physical Aspects of Position (include but are not limited to):
- Constant walking and standing for up to 6 - 10 hours
- Repetitive Bending, twisting, and kneeling
- Lifting weights in excess of 50 pounds
- Pushing/Pulling/Lifting weights in excess of 50 pound
Additional Information
What is in it for you:
- Competitive salary and flexible benefit plans
- Generous PTO allowances
- Employee rates at Accor properties in NCA region
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and WATCH
Our Commitment to Diversity & Inclusion
Fairmont Pittsburgh is an equal opportunity employer. We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS #INDHP
All your information will be kept confidential according to EEO guidelines.
