What are the responsibilities and job description for the Porter position at AccorHotel?
Company Description
At Mercure Sydney, everything we do is from the heart – we obsess over making our guests happy, we show grit and determination, working together to get the job done, we celebrate each other’s unique-ness and always go the extra mile to make someone’s day.
Job Description
Are you creative, extroverted and highly customer orientated? If so, Mercure Sydney wants you in our team!
We are looking for an enthusiastic and friendly Concierge Porter to join our Front Office team. You will report to the Chief Concierge and will spend your days helping our guests with a whole variety of enquiries, luggage assistance, booking of transportation, and promoting all the great things about Sydney and beyond. We want you to help us to wow our guests with the Mercure Sydney experience!
To be successful in this role, you will:
- Be a people person – you must be warm, friendly and able to make genuine connections with our guests
- Have a passion for hospitality - be willing to learn and keen to progress in your career
- Have attention to details and ability to work in fast-paced environment
- Have excellent grooming and pride in presenting yourself well
- Be available to work varied shifts from early mornings to late evenings, including weekends
Additional Information
In return we will provide you with the following:
- Career development opportunities & a strong culture of supporting our team members to succeed
- An inclusive and diverse team, where we encourage you to be yourself
- A fun and rewarding work environment
- Hotel and food & beverage discounts worldwide, across the Accor network
- Uniform and dry cleaning