What are the responsibilities and job description for the IT Technician II position at AccruePartners?
Job Description
IT Technician II in Fort Mill, North Carolina
Posted 05/03/23
THE TEAM YOU WILL BE JOINING:
THE BACKGROUND THAT FITS:
#LI-HF1
Posted 05/03/23
THE TEAM YOU WILL BE JOINING:
- Provides fleet maintenance and repair services for commercial trucking companies in the US.
- Founded in 1976 and has grown to become one of the largest service networks in the industry, with over 80 locations and more than 1,000 employees.
- Offers a wide variety of services including preventative maintenance, roadside assistance, and fleet management.
- Committed to delivering exceptional customer service and has earned a reputation for its reliable and efficient solutions.
- Values its employees and is committed to providing a safe and inclusive work environment, as well as ongoing training and development programs to help employees advance their careers.
- Leader of innovation in the industry providing employees with the opportunity to work with cutting-edge technology and equipment.
- Provides competitive compensation and benefits packages, as well as a strong company culture that values teamwork, respect, and accountability.
- Offers a wide range of career opportunities across its various locations and departments, including positions in management, operations, maintenance, and more.
- The IT Technician II will be responsible for providing support to all internal users of the organization.
- Work cross functionally across different lines of business to support small to medium projects that impact the IT Infrastructure.
- Provide user documentation for all software processes implemented across the organization and serve as POC in training employees of new and improved technologies.
- Collaborate with leadership and corporate function teams in creating business improvements based on internal user activity.
- On-Site in Fort Mill, SC
THE BACKGROUND THAT FITS:
- 3-5 years of experience in an IT Support/Helpdesk position.
- Hands-on experience working within a Windows 10/11 environment.
- Technical experience working with MDM (AirWatch, InTune, Meraki), Azure AD, Office 365, SharePoint and printers.
- Strong customer-facing, interpersonal skills with the ability to work well in fast-paced environments.
- Experience working with MaddenCo or Zebra Printers, highly desired.
#LI-HF1
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