System support specialist

Our client is a leading logistics company in the food industry committed to delivering excellence in supply chain management.

We are seeking a highly skilled and motivated Systems Support Manager to join their dynamic team. If you have a strong background in ERP systems and EDI integration, along with experience in the logistics industry, we invite you to apply and contribute to our continued success.

Responsibilities :

• Manage and oversee the day-to-day operations of the systems support team.
• Provide technical expertise and support for ERP systems, ensuring optimal performance and functionality.
• Lead the implementation, maintenance, and improvement of EDI integration processes.
• Collaborate with cross-functional teams to understand business requirements and align systems accordingly.
• Troubleshoot and resolve systems issues promptly, ensuring minimal downtime.
• Stay informed about industry best practices and emerging technologies to drive continuous improvement.
• Develop and maintain documentation for systems configurations, procedures, and troubleshooting guides.
• Conduct training sessions for end-users on system functionalities.

Requirements :

• Proven experience as a Systems Support Manager in the logistics industry.
• Strong expertise in ERP systems..
• In-depth knowledge of EDI integration processes and standards.
• Demonstrated ability to lead and mentor a team of systems support professionals.
• Excellent problem-solving and analytical skills.
• Effective communication skills with the ability to collaborate across departments.
• Detail-oriented with a commitment to delivering high-quality results.
• Ability to adapt to a fast-paced and dynamic work environment.

Perks and Benefits :

• Salary range : $70,000 - $85,000 / year
• Benefits : Bundled benefits for BCBS - PPO at an affordable price!
• Annual Bonus : 10% - 12.5% and jumps to 20%-30% after 5 years of service.
• Room for advancement : Our client is rapidly expanding and more opportunities will become available!

Salary range based on experience)

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Last updated : 2024-03-22