What are the responsibilities and job description for the Plumber position at Ace Home Services?
Job Description
About A-Total Plumbing
A-Total Plumbing is now an Ace Hardware Company! Ace Hardware acquired A-Total, the plumbing experts of north Georgia, creating a new opportunity to redefine helpful service in the plumbing business. Supporting over 5,800 neighborhood stores across the country, Ace Hardware is a company dedicated to delivering an amazing experience to every customer, every time. Ace Hardware stores are locally owned and operated, with the goal to be helpful in the aisle and now in the home. We are excited to grow A-Total Plumbing together with Ace to continue to support the local community for years to come.
JOB SUMMARY
Due to our growth, we are looking to fill multiple positions. We currently have opportunities for both experienced and apprentice plumbers. Our Plumbers are primarily responsible for assembling, installing, or repairing pipes, fittings, or fixtures of heating, water, or drainage systems, according to specifications or plumbing codes.
ESSENTIAL DUTIES & RESPONSIBILITIES
- Assembles pipe sections, tubing, or fittings, using couplings, clamps, screws, bolts, cement, plastic solvent, caulking, or soldering, brazing, or welding equipment.
- Installs pipe assemblies, fittings, valves, appliances such as dishwashers or water heaters, or fixtures such as sinks or toilets, using hand or power tools.
- Cuts openings in structures to accommodate pipes or pipe fittings, using hand or power tools.
- Fills pipes or plumbing fixtures with water or air and observes pressure gauges to detect and locate leaks.
- Measures, cuts, threads, or bends pipe to required angle, using hand or power tools or machines such as pipe cutters, pipe-threading machines, or pipe-bending machines.
- Direct helpers engaged in pipe cutting, preassembly, or installation of plumbing systems or components.
- Installs underground storm, sanitary, or water piping systems, extending piping as needed to connect fixtures and plumbing.
- Reviews blueprints, building codes, or specifications to determine work details or procedures.
- Studies building plans and inspect structures to assess material and equipment needs, to establish the sequence of pipe installations, and to plan installation around obstructions such as electrical wiring.
- Keeps records of assignments and produces detailed work reports.
- Maintains rapport with customers by examining complaints; identifying solutions; suggesting improved methods and equipment and obtaining referrals.
- Documents service and installation of parts and actions by completing forms, reports, logs, and records both in SAWIN mobile and proper forms and processes forms in the manner and time frame required.
- Services all home warranty companies calls and procedures with minimal assistance.
- Follows flow charts of proper procedures with minimal assistance.
- Tech must hit all daily, weekly, and monthly sales targets with minimal call backs.
JOB QUALIFICATIONS
- One year certificate from college or technical school.
- Apprentice: 3 – 6 months related experience and/or training. Experienced: 5 years of experience.
- Experience with Sawin is a plus.
- Able to pass a drug screening and background check (random testing may occur)
- Must have a valid drivers’ license and a good driving record.
REQUIRED SKILLS
- Knowledge of Internet Software, Order Processing Systems, Electronic Mail Software (Outlook) and Smartphones.
- Teamwork – Creates a work environment that supports cooperation and productivity.
- Interpersonal Skills – Able to effectively relate and adapt to different personality styles.
- Leading Others - Encourages and motivates staff to fulfill the company’s vision and mission.
- Correcting Others – Addresses and redirects unproductive behavior in a non-confrontational manner.
- Results Oriented – Holds self and others accountable for measuring and achieving company objectives.
- Proactive Thinking – Anticipates problems before they occur and seeks to eliminate their source.
- Optimism – Maintains a confident viewpoint that anticipates positive outcomes.
- Emotional Control – Maintains a rational and objective demeanor under stressful situations.
- Consistency – “Walks the talk” – demonstrates that they are also a product of the process.
PHYSICAL REQUIREMENTS
- Physical dexterity in limbs and digits to operate hand and power-driven tools and equipment commonly used in the field.
- Physical ability to lift, carry, push, and/or pull up to 50 pounds on a regular basis, and occasionally up to 100 pounds.
- Ability to continually walk, stand, climb, stoop, bend, kneel, reach in all directions.
- Ability to maintain balance working off the ground using ladders, scaffolds, and/or mechanical lifts.
- Ability to climb stairs and ladders and work in high, precarious places.
- Ability to sit and/or stand for extended periods of time.
- Ability to work outside; exposed to heat and cold.
- Ability to see and read with or without vision aids.
- Ability to hear and speak to exchange information.
- Ability to perform maintenance duties and read blueprints, drawings, and specifications.