What are the responsibilities and job description for the SUPERVISOR - COMM position at Ace Parking?
What you will be doing:
- Ensuring that parking policies and procedures meet expectations and established standards, while maximizing profitability and minimizing financial exposure.
- Participating in the hiring, training, coaching and counseling processes of team members, to ensure performance standards are met in multiple locations.
- Planning and directing special event activities, as well as coordinating with other Supervisors and Directors as required.
- Responding to and resolving any guest or visitor complaints, vehicle claims and service discrepancies.
- Maintaining continual communication with property management, customers, and guests.
- Monitoring production levels and performance to implement cost reduction initiatives, while supporting a spirit of cooperation among locations and departments.
- Maintain a safe and clean work environment by educating and directing team members on the use of equipment and resources.
- Handling call offs and assisting with scheduling when necesary.
- Diagnosis and preventative care maintenance.
What we are looking for:
- One-year supervisory experience required.
- Prior parking experience is a plus, but not required.
- Possess excellent customer service skill
- Demonstrate exceptional oral and written communication skills
- Knowledge of and working skills in Microsoft Office Suite.
- Ability to multi-task in a fast-paced working environment
- Ability to work in a high-energy environment, handle multiple tasks, and work within time constraints.
- Must be available to work weekends
What you will receive in return:
- The Company provides a full range of benefits, such as paid vacation, sick and holidays, as well as health insurance plans, life insurance options, including a 401K plan.
- The building of supportive, professional relationships.
- Career advancement
Ace Parking is an Affirmative Action Federal Contractor and Equal Opportunity Employer that encourages applicants who are Protected Veterans of The U.S. Armed Forces, Individuals with Disabilities, Women, and Minorities to apply. (EEO/M/F/V/D)
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