What are the responsibilities and job description for the Operations Specialist (Contractor) position at Acelerate?
About the role
As an Operations Specialist, you will own and manage the onboarding processes with the 3rd party delivery platforms (DoorDash, Uber Eats, Grubhub) in a local market for Acelerate. You will work closely with the local team in your market to strategize the growth of the market in terms of the number of brands that a restaurant partner can take on.
What you'll do...
- Collaborate with marketplace partners (Grubhub, Uber Eats, DoorDash, etc.) to ensure fluency across all operations
- Onboard & Activate our delivery only restaurant concepts at new and existing restaurant partners
- Edit marketplace menu's and update storefront hours
- Work cross-functionally with our operations, sales, engineering, product teams - and more to provide product feedback (hardware and software) and help roll out best practices
What you bring...
- You are very organized! There are a lot of moving parts to this role
- Strong verbal and written communication skills
- Entrepreneurial mindset. Self-starter, and able to take ownership of ambiguous tasks to ensure success
- Passion for the restaurant and food industry
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