What are the responsibilities and job description for the OCOK Staff Trainer position at ACH Default?
Education: Bachelor’s degree required in a social service or organizational leadership/management field. Master’s degree preferred. Experience with curriculum development in human behavior and/or organizational leadership/management is a plus.
Experience: At least 2 years’ experience in providing in person training and using one or more of the following delivery methods is required: video conferencing, online, blended, and/or webinar. Adequate knowledge of learning management software is required. Designing training curricula and coordination of training events in an organizational setting is a plus. Experience using zoom, Microsoft teams, Moodle and other training software preferred.
Functional: Knowledge of instructional design theory and learning principles, familiarity with traditional and modern training methods, tools, and techniques, and the ability to present complex information to a variety of audiences. Ability to identify sources for training content, sequence training methods, create training plans and schedule trainings. Ability to create skill practice exercises, pace training methods, select appropriate training methods and create broad content outlines.
Working Conditions: Heavy computer usage, administrative and clerical functions in a “team” office environment, attendance at public functions, and some evening and weekend work required. Lifting files and office supplies, up to 25 pounds, is required.
Exposure to Confidential Information: Maintain confidentiality and follow policies related to volunteer, personnel, and client records.
Key Expectations/Responsibilities:
- Identify training needs by evaluating strengths and weaknesses of staff in various programs.
- Translate requirements into trainings that will groom employees for the next step in their career path.
- Assist with building the training program and creating training plans.
- Select appropriate training methods and identify sources for training content.
- Create skill practice exercises and select appropriate training methods.
- Direct structured learning experiences and monitor for quality.
- Deliver training courses for new hires and continuing staff.
- Provide train-the-trainer sessions for general soft skills and/or supervisors.