What are the responsibilities and job description for the Payment & Data Entry Clerk position at ACI Indiana?
PAYMENT & DATA ENTRY CLERK
THE ROLE:
Your day-to-day will consist of entering payments into an account recovery management system, uploading new accounts to our system, preparing and sending letters daily, answering phones and transferring consumers to appropriate members of the team, managing account information, taking payments in-person and over the phone, and other duties as assigned. This is a full time position (40 hours) from 8 AM to 4:30 PM, Monday-Friday.
DUTIES AND RESPONSIBILITIES:
Entering payments and appropriate information into our recovery management system.
Entering new accounts from original creditors.
Preparing and sending letters on a daily basis.
Processing mail returns.
Preparing daily totals and balancing debits, credits, and reversals.
Making daily deposits.
Answering phones and transferring to the appropriate party.
File and pull paperwork as needed.
Take in-person and over the phone payments.
Following all policies and procedures as set forth by management.
Following all state and federal regulations for debt collections.
Other duties as assigned.
REQUIREMENTS:
Knowledge of or ability to learn Microsoft systems and platforms (Teams, Word, Excel).
Ability to calculate debits, credits, and reversals.
Time management.
Verbal communication.
Ability to multitask.
Ability to work independently and as a team member.
Customer service experience.
High School diploma or GED.
BENEFITS:
Base pay, PTO, bereavement leave, 401K savings plan after 90 days of employment, monthly bonus opportunities.
Job Type: Full-time
Pay: $7.25 - $100.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental pay types:
- Commission pay
Ability to commute/relocate:
- New Castle, IN 47362: Reliably commute or planning to relocate before starting work (Preferred)
Work Location: One location
Salary : $7 - $100