Credit Manager/Accounts Receivable Supervisor

ACME Lift Company

ACME Lift Company is a wholesale rental company. Having established ourselves as a valuable asset to rental companies nationally, we are "Where Rental Companies Go to Rent." Our team of expert employees come from the rental and construction industries and therefore know our customers. We use the latest technology and work to ensure equipment is delivered on time, when, and wherever it is needed.

BENEFITS

· ACME offers day one, competitive and comprehensive benefits package:

· 98% covered Health Insurance

· 100% covered Dental and Vision

· Covered $100K of Life Insurance

· Covered Short- and Long-Term Disability

· 401K Options and Match

· Paid Time Off

· Sick Time Off

· Paid Holidays

· Paid Lunch Everyday

POSITION

The Credit Manager/Accounts Receivable Supervisor, under the direction of the CAO, will oversee an accounts receivable team that is responsible for extension of credit and collection of accounts receivable in accordance with company policy and applicable laws.

Essential DUTIES

· Oversee an accounts receivable team responsible for:

o Customer service as it pertains to accounts receivable.

o Extension of credit to customers including necessary adjustments based on customer history or current events.

o Distribution of invoices and statements to customers.

o Post payments to customer accounts.

o Collection of accounts receivable including past due accounts.

· Cultivate and maintain enduring relationships with customers.

· Develop effective relationships with those within the company including those within the sales and operations departments.

· Timely resolution of escalated customer service issues.

· Effective use of credit tools, such as Dun and Bradstreet, to determine creditworthiness of new customers and continued extension of credit to existing customers.

· Effective use of technology, including ERP software and reporting tools, for the timely distribution of invoices and statements.

· Ensure timely posting of payments to customer accounts to assist with decisions that may affect customer status.

· Develop daily/weekly/monthly schedule for collection of accounts receivable.

· Develop best practices for documenting collection of accounts receivable including customer payment commitments, customer disputes and customer requests for information.

· Approve customer requested payment plans or propose alternative payment plans.

· Lead weekly/monthly customer account status meetings with branch sales and operations departments.

· Manage process for preliminary lien notices and associated actions such as lien waivers / releases, lien filings and lien foreclosures.

· Determine delinquent customer accounts to turn over to external legal counsel for collection.

· Monitor status of collection efforts of external legal counsel.

· Coordinate month-end and year-end closing activities as it pertains to accounts receivable.

· Review accounts receivable company policies and processes to determine if changes are necessary.

· Lead and direct policy and process improvement projects within the department.

· Any and all other duties assigned. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

SUPERVISORY RESPONSIBLITIES

· Daily supervision and support of accounts receivable team.

· Directs assigned tasks and provides assistance as needed.

· Trains and oversees employees involved in collection functions.

· Interviews prospective employees and chooses the best applicant based on skills, knowledge, and abilities required for the job.

COMPETENCIES

· Analytical - Synthesizes complex or diverse information; collects and researches data; uses intuition and experience to complement data; designs workflows and procedures.

· Planning/Organizing - Highly organized; Able to prioritize and plans work activities; Uses time efficiently; Must be able to multi-task.

· Quality - Demonstrates accuracy and thoroughness; Monitors own work to ensure quality.

· Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions. Writes clearly and informatively; Able to read and interpret written information.

· Ethics - Treats people with respect; Works with integrity and is ethical.

SAFETY

· All employees must wear the appropriate personal protective equipment (PPE).

· Comply with federal, state, and local laws, as well as Company safety policy, enforce safe work practices, and proactively identifies and remedies worksite hazards.

DEMANDS AND WORK ENVIRONMENT

· This position demands occupation in an office environment that regularly uses standard office equipment requiring the ability to communicate in person and over the telephone with other employees, the ability to interpret printed materials and a computer screen, the stamina to maintain attention to detail despite interruptions, prolonged periods of sitting at a desk and working on a computer, the ability to lift and carry supplies and files weighing up to 15 pounds and to move about the inside of the office to access supplies, office machinery, etc.

· Employee might be exposed to various chemicals, vapors, pollutants, virus or other air-borne pathogens, gases, uneven surfaces, loud noises, moving vehicles or machines and dust/debris.

EXPECTED POSITION HOURS

· This is a full-time position. Occasional overtime may be required as job duties demand.

Minimum Requirements

Education and Work Experience

· Bachelor's Degree.

· Minimum of five (5) years of experience in construction related industry required.

· Minimum of ten (10) years of experience in accounts receivable / collections or an equivalent combination of education and years of experience required.

· Minimum of two (2) years of experience at a supervisory or management level required.

· Extensive knowledge of accounts receivable.

· Experience with preliminary notices.

· Must be proficient in Microsoft Office Suite and related programs; Microsoft Outlook, Word, and Excel; Proficient Excel skills required and PC literate with experience.

Required Skills and Abilities

· Must be reliable and extremely trustworthy.

· Must be able to learn other accounting software systems.

· Attention to detail, energetic, self-starter and motivator.

· Excellent people management skills: ability to develop effective internal and external relations.

Certifications, Licenses, and other Requirements

· Ability to pass pre-employment drug screen and background check.

AAP/EEO STATEMENT

ACME Lift Company is an equal employment opportunity employer.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• AD&D insurance
• Dental insurance
• Disability insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid sick time
• Paid time off
• Vision insurance

Experience level:

• 5 years

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Supplemental pay types:

• Bonus opportunities

Experience:

• Construction Industry: 5 years (Required)
• Management: 2 years (Required)
• Accounts Receivable: 10 years (Required)

Ability to Relocate:

• Scottsdale, AZ 85258: Relocate before starting work (Required)

Work Location: In person