Service representative

ACRISURE
Traverse, MI Full Time
POSTED ON 6/21/2024 CLOSED ON 7/11/2024

What are the responsibilities and job description for the Service representative position at ACRISURE?

About Acrisure

Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients.

We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more.

Acrisure employs over 17,000 entrepreneurial colleagues in 21 countries and have grown from $38 million to $4.3 billion in revenue in just over ten years.

Our culture is defined by our entrepreneurial spirit and all that comes with it : innovation, client centricity and an indomitable will to win.

Larkin Group is an independent insurance agency with access to many insurance carriers to serve our client’s needs. We help people across the state find affordable and reliable insurance products from a variety of trusted carriers.

Whether someone needs personal home insurance, personal auto, general liability, workers’ compensation, commercial auto, or another policy, our independent agency has got them covered.

Job Summary :

Assist commercial lines Account Managers and Producers with servicing commercial policies. Responsible for handling policy changes, issuing certificates, binders, evidence of insurance requests and Auto ID Cards.

Responsibilities :

  • Responsible for handling policy changes, issuing certificates, binders, evidence of insurance requests, auto ID Cards
  • Process endorsements assigned by the Account Manager or Producer
  • Provide service and assistance to clients on billing questions
  • Answer phones and emails coming into the agency to support the Account Manager
  • Document all conversations and correspondence with customers, carriers, and agents into AMS 360
  • Proactively work with Commercial Account Managers to take work from their desks that can be handled within your role

This description is not meant to be all-inclusive and may be modified from time to time at the discretion of management.

Education / Experience :

  • Prior insurance experience preferred but not required
  • High School Degree or equivalent
  • Last updated : 2024-06-21

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