What are the responsibilities and job description for the Field Service - Cincinnatiti, OH position at Actalent?
Description:
Position Description: Field Service Technician
Pregis Field Service Technicians play an integral role in their overall team effort and their key job responsibilities include the installation, repair, maintenance, and management of Pregis Packaging Systems / Equipment. In addition to assisting with the equipment needs of their customers, it is the responsibility of Pregis Field Service Technicians to effectively communicate with Pregis Systems Administrators, Regional and Account Managers, and customers about technical and non-technical information regarding their equipment.
Additional Responsibilities:
-Comprehensive preventative maintenance scheduling
-Machine tracking and material usage monitoring
-Satisfy, in a timely and complete fashion, required service-related documentation
-Participation on group conference calls to promote best practices
-In-field support and development of material delivery systems
-Perform demonstrations of Pregis Systems and train end-users on operation and maintenance
-Key account focus and ongoing communication of opportunities to retain or grow business
-Film/consumable and machine trouble shooting and quality control reporting
-Effective time management and cost control
Requirements: This position requires good mechanical troubleshooting, calibration, and maintenance skills, some electrical aptitude; excellent communication skills (oral AND written); computer skills MS Windows; excellent customer service skills and the ability to train personnel on equipment use. It is imperative that candidates have exceptional interpersonal skills, i.e. they are able to speak with every level of customer, including clients, as well as internal customers (Pregis directors, mangers, service staff peers).
Skills:
Field Service, maintenance, troubleshooting, mechanical, electrical, electronic, motors, sensors, HVAC, Meter, Multimeter, Packaging Equipment
Top Skills Details:
Field Service, maintenance, troubleshooting, mechanical, electrical, electronic, motors, sensors, HVAC, Meter
Additional Skills & Qualifications:
MUST:
Field Service Technician should have 2 years of experience working in Field Service role. Strong electro-mechanical troubleshooting background of equipment (ATM's, printers, faxes, Vending equipment, Xray's, etc). Candidate should also be proficient with blueprint and schematic reading. Should have excellent communication skills.
PLUS:
Experience troubleshooting, installing packaging equipment. Ability to travel to multiple states and stay overnight for Service Calls / Equipment Installations
Experience Level:
Expert Level
About Actalent:
Actalent connects passion with purpose. Our scalable talent solutions and services capabilities drive value and results and provide the expertise to help our customers achieve more. Every day, our experts around the globe are making an impact. We’re supporting critical initiatives in engineering and sciences that advance how companies serve the world. Actalent promotes consultant care and engagement through experiences that enable continuous development. Our people are the difference. Actalent is an operating company of Allegis Group, the global leader in talent solutions.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Salary : $26 - $28
